iPhone Rebooting Itself

[gemz4the1]

I got my iPhone 5s replaced by Apple in October and I haven't had any big issues with it until this weekend.

It has rebooted itself 4 times in 2 days.  Sometimes I am just holding the phone and going between apps and it shuts itself off and I have to wait for the Apple logo to come up.  It's obviously not a proper reboot though because it accepts my fingerprint scan first time (after a reboot it asks for your passcode first).

When I look in the diagnostics, I used to have a lot of entries (mostly Facebook crashing, etc), there are now only 3 entries.  I don't know where all of the other entries have gone.  The entries I have are 3 called 'Springboard' and one called 'Latest rash' but when I open it up, that also mentions Springboard.

Does anybody have any ideas?

[Anonymous · Accepted solution]

Hi Gemma.

You could hold off to see if it's just a glitch or .......

Reset via the power button and home button method.

As your on stock iOS I would suggest restoring the iPhone via iTunes.

Be sure to create a back up first.
Last resort would be to make an apple genius appointment.

[Anonymous]

Springboard are your home screens.

http://en.m.wikipedia.org/wiki/SpringBoard

[gemz4the1]

If the springboard is the homescreen then how can it be crashing my phone?

[Anonymous]

It could be a rogue app somehow.

It's hard to say.

The apple genius would be able to run a diagnostic on the iPhone to read the crash reports.

What was the last app you downloaded ?

Try removing that or look at its reviews to see if others have had issues.

[gemz4the1]

I'm careful with the apps that I download.

The last update I did was Twitter and the last download was Game.

[Anonymous]

Being on stock Gemma all you can download is from the App Store so nothing should clash but it can happen.

Either leave it a while to see if this continues or resolves itself ,or follow the advice to restore or seek assistance from apple.

[gemz4the1]

Thanks BoB.

I'll give it a few days then if it's the same then i'll try to reboot it.

[Anonymous]

No worries.

Technology for you.

[davethorp]

My 5S also reboots and crashes occasionally. As does my iPad Air. I read it was because iOS had to be completely rewritten for the 64 bit chips the newest iDevices have and theres still a few teething issues.

May be sorted when iOS 7.1 drops which shouldn't be too far away from what I've read