iPhone Rebooting Itself

[gemz4the1]

I got my iPhone 5s replaced by Apple in October and I haven't had any big issues with it until this weekend.

It has rebooted itself 4 times in 2 days.  Sometimes I am just holding the phone and going between apps and it shuts itself off and I have to wait for the Apple logo to come up.  It's obviously not a proper reboot though because it accepts my fingerprint scan first time (after a reboot it asks for your passcode first).

When I look in the diagnostics, I used to have a lot of entries (mostly Facebook crashing, etc), there are now only 3 entries.  I don't know where all of the other entries have gone.  The entries I have are 3 called 'Springboard' and one called 'Latest rash' but when I open it up, that also mentions Springboard.

Does anybody have any ideas?

[gemz4the1]

Ok thanks davethorp.  I'm glad it's not just me.

I am eagerly awaiting the iOS 7.1 mostly because of the apparent changes to the calendar app (which I hate at the moment), but if it stops my phone from the random rebooting then i'll be happy

[Anonymous]

Also, keep a look out for any PANIC.PLIST entries in the diagnostic log. If you have any of these, then its usually a hardware fault and chances are you will need it replaced.

Go into Settings/General/About. Scroll down to Diagnostic & Usage. Touch this then touch Diagnostic & Usage Data. Its normal to have entries in there but the ones to look out for are PANIC.PLIST.

I had a 4S that would randomly reboot, and I had PANIC.PLIST entries in the diagnostic log and I needed to have my 4S replaced.

[gemz4the1]

Hi Fatboy,

I just checked and I haven't got an entry that says PANIC.PLIST so I guess that's one good thing.

It's rebooted about 3 times the last few days.

I will be clearing it and restoring it this week to see if that helps.

[Anonymous]

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@gemz4the1 wrote:
Hi Fatboy,

I just checked and I haven't got an entry that says PANIC.PLIST so I guess that's one good thing.

It's rebooted about 3 times the last few days.

I will be clearing it and restoring it this week to see if that helps.

---

Yeah that is a good thing gemz.

If possible, the next time it reboots, straight away go into the diagnostic log again and check. Sometimes the diagnostic log clears itself after a period of time. So its worth checking the diagnostic log straight away in case you miss something that has been cleared

If the random reboots persist, I would make a Genius Bar appointment with a view to getting it replaced again as it isn't normal.

[Anonymous]

Have you restored the iOS on the iPhone as suggested ?

If so and this is persisting then as I suggested in the very first reply to your opening thread seek assistance from the Apple Genius Bar.

[anticpated]

How conceited and much of a misnomer 'Genius' is in this phrase?

[gemz4the1]

I haven't rebooted it yet @Anonymous   

I was giving it a few days to see if it stopped.

I will be rebooting it this week when I get a chance to go on my laptop and I will let you know if it helps

[Toby]

Let us know how you get on Gemma. Eager to hear an outcome

[gemz4the1]

Just to update you:

I restored the phone and up to now it hasn't rebooted itself (touch wood).

[gemz4the1]

Since restoring it, it has rebooted itself a few times. 

I have about 20 entries in the diagnostics list, such as:

-DMTT

-MobileSMS.plist

-Springboard.plist

-MobileSafari

-Springboard

-stacks+MobileCal

-stacks+timed

-Twitter

The DMT ones are the ones which I haven't got a clue about - some entries start with DMT and dates with other information and some start with latest crash in the title.

Does anyone have any ideas?