iPhone Rebooting Itself

[gemz4the1]

I got my iPhone 5s replaced by Apple in October and I haven't had any big issues with it until this weekend.

It has rebooted itself 4 times in 2 days.  Sometimes I am just holding the phone and going between apps and it shuts itself off and I have to wait for the Apple logo to come up.  It's obviously not a proper reboot though because it accepts my fingerprint scan first time (after a reboot it asks for your passcode first).

When I look in the diagnostics, I used to have a lot of entries (mostly Facebook crashing, etc), there are now only 3 entries.  I don't know where all of the other entries have gone.  The entries I have are 3 called 'Springboard' and one called 'Latest rash' but when I open it up, that also mentions Springboard.

Does anybody have any ideas?

[Toby]

Hi Gemma,

Would you like me unsolve this thread if you're still looking for advice?

[Anonymous]

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@gemz4the1 wrote:

Since restoring it, it has rebooted itself a few times. 

I have about 20 entries in the diagnostics list, such as:

-DMTT

-MobileSMS.plist

-Springboard.plist

-MobileSafari

-Springboard

-stacks+MobileCal

-stacks+timed

-Twitter

The DMT ones are the ones which I haven't got a clue about - some entries start with DMT and dates with other information and some start with latest crash in the title.

Does anyone have any ideas?

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Hi @gemz4the1 

Nothing that we haven't suggested previously.

You are best going back to the Apple Genius Bar via an appointment armed with the diagnostic logs. They can run further diagnostics on the iPhone.

[gemz4the1]

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@Toby wrote:
Hi Gemma,

Would you like me unsolve this thread if you're still looking for advice?

---

Yes please @Toby 

Thanks I will restore it once more and give it a few days and if it is still the same then I will have to sort something out with regards to getting to the Apple store.  However, I will keep a note of the entries in the diagnostics.

[gemz4the1]

Sorry to bring up an old thread but I just wanted to say that since the last full restore my phone seems to be working ok now and it hasn't reboot itself (touch wood).

Thank you for all of your advice @Anonymous  and everybody else who has posted advice in this thread - it is much appreciated

[Anonymous]

Fingers crossed.

[jonsie]

Glad you're sorted

[Toby]

Glad to hear its sorted,

There's so much advice on this thread now too. Its helpful for whoever reads the thread