iPhone 7 - preordered but no update

[Anonymous]

Hi, 

As I imagine thousands of others are currently experiencing, I pre ordered the iPhone 7 silver 64gb a week ago and have had nothin further from o2.

my order says 'in progress' and I've had no text or email for delivery date.

will anyone at o2 respond? Will that response be anything other than 'keep checking myo2 for updates.'

we will see...

[Anonymous]

Same here!! Complete joke!!😡😡

[gjdemon6646]

Did you get a txt last night saying you wouldnt get it today?

I did last night so might be good for you

[Anonymous]

Hi 

nope haven't had a txt?? But i also haven't had anything to say the order has been dispatched 

[Anonymous]

Same as me, no text, someone yesterday on chat told me it was sent out. Turns out it hasn't so not a clue where they read that from.

[Anonymous]

i've had no texts from O2 since the day i pre ordered. 

Just spoke to O2 Guru and they said the following:

Guru: we have an update that the phone will be delivered after 20th September. So we will contact you on 20th to let you know the exact time and date of delivery.

Me: is that specific to my order or all iPhone orders?

Guru: Its for all iPhone orders. Since apple launched this phone recently so its delayed due to high volume of order.

[Anonymous]

Well not being funny but in my opinion this is another ****** up in a long list of recent ****** ups from o2 (me personally) 

when you are told told you are not entitled to loyalty discounts etc due to this being such a popular device......it's a massive stab in the back when o2 can't stick to promises. 

Looking forward to writing my email of complaint 👍🏻👍🏻

[Anonymous]

Just spoke with o2 via live chat and they confirmed my phone is ready to be sent out and should be with me tomorrow anytime before 6pm

[Anonymous]

Pre ordered  iPhone 7 Gloss Black    nothing from O2  

Whats happening??

Not Happy