iPhone 5c activating sim

[Anonymous]

My 5c arrived today with a nano sim but when I put it in it just sais no sim so I can't activate my phone,

Help

[Cleoriff · Accepted solution]

Hi. Try taking the sim out and reinserting it. Turn the phone off and back on again. Or, it may well be the sim is faulty, if so, pop to your nearest O2 store and get a new one...

You could order a new sim online ...but would have to wait for it to arrive https://www.o2.co.uk/shop/sim-cards

[jonsie]

Have you done the sim swap here : http://swapmysim.o2.co.uk

[Anonymous]

That means you need to do a sim swap

[MI5]

Faulty sim card.

[Anonymous]

Go instore to get a new sim rather than online as you will get it sorted straightawy

[perksie]

Seeing quite a bit of this recently here, I'm wondering if O2 have a pile of faulty sims. 

[Anonymous]

I thought I read somewhere or in another thread that was a possibility of a batch of faulty sims. I maybe wrong on this of course

[MI5]

Quite possibly - I received a faulty one too 😞

[jonsie]

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@MI5 wrote:
Quite possibly - I received a faulty one too 😞

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I was going to say you had a problem with a faulty sim recently.