This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

iOS 7 - Voicemail not working

Go to solution
Anonymous
Not applicable

‎20-09-2013 14:07 - edited ‎20-09-2013 14:12

‎20-09-2013 14:07 - edited ‎20-09-2013 14:12

Since upgrading to iOS7 my iPhone 5's voicemail system has ceased to function.  The O2 Gurus were no help whatsoever and the customer service line is 'busy'.  Anyone else had the same problem?

Message 1 of 44
118,489 Views
0 Kudos
43 REPLIES 43

Go to solution
MI5
Level 94: Supreme
  • 151911 Posts
  • 650 Topics
  • 28848 Solutions
Registered:

on ‎25-12-2015 11:31

on ‎25-12-2015 11:31

Are you on a contract or PAYG?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 41 of 44
2,977 Views
0 Kudos

Go to solution
Anonymous
Not applicable
In response to MI5

‎13-02-2016 23:44 - edited ‎13-02-2016 23:48

‎13-02-2016 23:44 - edited ‎13-02-2016 23:48

All the same issues as mentioned on the previous posts. Tried many of the suggestions. Here's what didn't work: Turning iPhone off and on, network reset, turning wifi off & on, contacting O2, dialling any of the numbers metioned, backing up/sync with iTunes & turning on voicemail on TU Go (but see below)

 

What did work was uninstalling TU Go, downloading it again from the App store and then turning on voicemail in TuGo. Beats me why this worked, but all is sweetness and light now (well, so far ...)

Message 42 of 44
2,793 Views
0 Kudos

Go to solution
Cleoriff
Level 94: Supreme
In response to Anonymous
  • 128026 Posts
  • 835 Topics
  • 7586 Solutions
Registered:

‎14-02-2016 00:16 - edited ‎14-02-2016 00:27

‎14-02-2016 00:16 - edited ‎14-02-2016 00:27

It is well known that deleting or uninstalling the app and then re-installing often works. May be due to getting rid of any bugs and re-installing the most up to date version of the app. At least it's working now so fingers crossed.

Veritas Numquam Perit

Girl in a jacket
Message 43 of 44
2,785 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to Cleoriff
  • 151911 Posts
  • 650 Topics
  • 28848 Solutions
Registered:

on ‎14-02-2016 12:21

on ‎14-02-2016 12:21

Tugo is well known for causing issues with vm esp on iOS.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 44 of 44
2,770 Views
0 Kudos
Top Kudoed Authors
View All
Top