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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9113 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382353 Views
  • 4 replies
  • 0 kudos

Resolved! My o2 App

Hello, I need some help I downloaded the My o2 app on Iphone but didn't have an account, so I went onto my o2 on my laptop and made up an account... Following this I tried to sign in on the app but it wouldn't let me and it says no mobile billing acc...

Anonymous by Not applicable
  • 2730 Views
  • 6 replies
  • 0 kudos

Resolved! iPhone Handset Exchange

I sent my iPhone away for repair and they said they will do a handset exchange. I was just wondering if anyone knew what O2 do with the other phone that was sent for repair. Do I get it back or do they keep it- it's just the phone has all my messages...

Anonymous by Not applicable
  • 4436 Views
  • 16 replies
  • 0 kudos

Resolved! No o2 signal at my aprtment

I am getting noservice signal at my apartment.I spoke to custmercare they said thir system showing my postcode o2 signal providing area. I said reality its not.They said u have to pay full contract eventhough they not provding signal at home. Not sur...

Anonymous by Not applicable
  • 4620 Views
  • 28 replies
  • 0 kudos

Resolved! IPHONE BOLT ON! PLEASE HELP!

so i just changed my phone to the iphone 4s and i had a blackberry.i had a bolt on for my blackberry for 1GB of internet. and i have swapped that for my iphone now but it says it wont chnage until the 8th may. is there any way of making this become a...

Anonymous by Not applicable
  • 5173 Views
  • 8 replies
  • 0 kudos

Resolved! Lost phone and upgrade

I lost my iPhone 4and the insurance company still won't pay out. I am 11 months into a 24 month contract . Can I upgrade or change my contract to get a replacement phone. If that's not possible can I stop my contract as I don't want to pay for a phon...

Anonymous by Not applicable
  • 3801 Views
  • 15 replies
  • 0 kudos

Resolved! iPhone locked to original SIM

I upgraded my iPhone 4 to an iPhone 4s and transferred my O2 SIM to the new phone. My son wanted my old iPhone but it wouldn't work with his O2 SIM (even tho his SIM works in my new phone and his Dad's phone). The old phone would only work with the o...

Anonymous by Not applicable
  • 10013 Views
  • 27 replies
  • 1 kudos

Iphone 5 internet connection issue

Hi, my iphone 5 says the network signal is at maximum and the 3g is working, i can call and send sms, but i can't connect to the internet (except with wifi). I have tried turning it off and on again and i checked the APNs and they all look good. some...

Anonymous by Not applicable
  • 4401 Views
  • 9 replies
  • 0 kudos

Resolved! Iphone Simplicity Tariff

Hi All,I've just come to the end of my Iphone contract and decided to keep my handset for a while. Its a 4S. I agreed with O2 to go on their Simplicity tariff as its quite a good deal. The problem is I've now lost my visual voicemail, I'm guessing th...

Anonymous by Not applicable
  • 4897 Views
  • 14 replies
  • 0 kudos

Resolved! Poor coverage in Hamburg with iPhone 5

I have an iPhone 5 and have just come back from a weekend in Hamburg. The Network coverage on O2.de was very poor. Just walking around it disappeared at frequent intervals. Sometimes re-starting the phone helped. Sometimes I could access maps but not...

Anonymous by Not applicable
  • 2387 Views
  • 2 replies
  • 0 kudos