Get Help with Apple Devices

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Resolved! Can no longer view my bill

Since I had my old PAYG number ported to my pay monthly iphone 5 , I can still sign into My o2 but can no longer view my bill, I get application error.

Resolved! iPhone 4S 16GB - Wont charge and charging port appears burnt.

My iPhone appears to have burnt out this morning, it wont charge at all. How can I get this fixed quickly? Is O2 able to replace it under warrenty?

Resolved! Replacement iphone 5

I received my iphone 5 in black yesterday as part of my o2 upgrade. However on closer inspection i noticed a small scratch on the bottom corner of the chamfer. I contacted o2 and they were happy to replace the handset due to still being in the coolin...

Resolved! Sending e-mails

Hi, I'm Alan. My ISP is TalkTalk and I have an iphone . I can receive e-mails OK but can not send them. I think it is something weird with the TalkTalk / o2 / apple relationship. Can anyone help with a solution?

O2 says that I cannot unlock my iPhone 4S

I m a pay monthly costumer,I filled the unlock form and the reply i got wasI'm sorry, we have not been able to unlatch your iPhone at this time.The reason given is:Sorry, you have not passed our security checks with the information thatyou provided. ...

Resolved! O2 Wifi Profile - installation (iPhone 5)

Hi - I've installed the O2 Wifi app on my iPhone 5, and it asked my if I wanted to install the O2 Wifi Profile to allow automatic connection when in range of a hotspot. I said yes, but now it's asking me for my 'passcode'. Which passcode? I've had 4 ...

Resolved! Personal Hot Spot for tethering to Ipad

Beware received iPhone4 and went through set up, transferring info, music, etc from my old iPhone. I then tried to tehter Ipad to Iphone; Looked for 'personal Hot spot' which should have been in general in settings......wasn't there. Checked I was lo...

Resolved! no internet or email access

Hi. I have iphone4. For the past few weeks I can only get emails and connect to the internet when I'm connected to my home WiFi. Anywhere else, inlcuding other WiFi spots and I get an error message saying I have no connection. Does anyone have any id...

Resolved! SIM Card not installed

I have a Iphone 5 7months old and suddenly states "No SIM" I turned off and tried hard reboot. It worked a couple of hours now has "No SIM". Tried turning off and on etc and pulling SIM out a few times. Any help or maybe I need a new SIM all of a sud...

Resolved! Help with Apple iPhone 3 Pay and Go Internet

Hi, I recently changed my iPhone 3 to iPhone 5 on a contract. I gave my old phone to my partner who is using it on pay and go. The only problem he has with this is that he is being charged £1.00 every day for internet roaming as soon as he takes the ...

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