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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

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Dave-O2 by Community Manager
  • 9552 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383087 Views
  • 4 replies
  • 0 kudos

Resolved! unexplained usage and standby figures

i have been experiencing this issues for months now I recently went to apple and they insisted my phone was restored again as they believed it would correct the issue despite me restoring it on the 16th april. however my problem still exists. My phon...

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Anonymous by Not applicable
  • 9364 Views
  • 10 replies
  • 0 kudos

Resolved! Text message after transfer phone

I just transferred my wife's number from iPhone 3 to m old iphone4s. She can make and receive calls. Can receive texts, but can't send texts. Any ideas anyone?

Anonymous by Not applicable
  • 2664 Views
  • 3 replies
  • 0 kudos

Manual install O2 Wifi profile in ipad mini

As I can't install the o2 wifi app on my Ipad mini 16gb (wifi only). Does anyone have the link to install the Wifi profile (Certificate). The app just links to the certificate install page, which you then install via safari. Just after that link. May...

Anonymous by Not applicable
  • 3102 Views
  • 0 replies
  • 0 kudos

Resolved! Swap my sim problems.

I swapped my sim online yesterday at around half 10 in the morning and my iPhone is still saying "no service". I have been turning it on and off but still nothing. Can anyone shed any light onto this for me?

Anonymous by Not applicable
  • 9133 Views
  • 17 replies
  • 0 kudos

Resolved! Sim failure

I keep getting Sim Failure and have to restart phone to get rid of it. It is a Nuisance that I would not expect from phone that is 2 months old. Amy ideas for a permanent fix? Latest update installed.

Anonymous by Not applicable
  • 5283 Views
  • 1 replies
  • 0 kudos

Resolved! Unlocking old iphone 4

Hey i'm Beth. Basically my friends iphone 4 contract ended and they upgraded to the iphone 5, and gave the iphone 4 to me. My contract of my own phone is currently on Three, but the iphone was on 02. I was wondering if there was any way I could go ab...

Anonymous by Not applicable
  • 18654 Views
  • 10 replies
  • 0 kudos

Resolved! i get 4 bars signal with o2-uk but no 3g or any form of mobile data

hello there iv been reading up and similar problems happen to other people.iv bought a iphone 4s from tescos its a pay monthly however i get signal but when i try to use maps ot the internet it says that im not connected iv checked every thing taken ...

Anonymous by Not applicable
  • 7604 Views
  • 8 replies
  • 0 kudos

Resolved! Can no longer view my bill

Since I had my old PAYG number ported to my pay monthly iphone 5 , I can still sign into My o2 but can no longer view my bill, I get application error.

Anonymous by Not applicable
  • 2824 Views
  • 4 replies
  • 0 kudos

Resolved! Replacement iphone 5

I received my iphone 5 in black yesterday as part of my o2 upgrade. However on closer inspection i noticed a small scratch on the bottom corner of the chamfer. I contacted o2 and they were happy to replace the handset due to still being in the coolin...

Anonymous by Not applicable
  • 2742 Views
  • 5 replies
  • 0 kudos