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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9786 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383837 Views
  • 4 replies
  • 0 kudos

No Service on iPad 2

Hi there, I updated the os to 9.3.1 on my iPad 2, since doing this, the iPad has displayed No Service.I've tried the usual turning off/on, resetting network. Any help would be appreciated.

Anonymous by Not applicable
  • 5138 Views
  • 12 replies
  • 0 kudos

Resolved! iphone 6 not receiving texts from vodafone

a friend upgraded there phone from an iphone 5 on monday to the iphone 6, all seemed ok. 3 seperate friends, all on vodafone have text but none of there texts have been received. they can phone and can be text back, just none are received. texts are ...

Anonymous by Not applicable
  • 6362 Views
  • 17 replies
  • 0 kudos

Resolved! How to put a SIM card in

hello, I am new to this, how do I get the back off an iPhone to put a SIM card in please?

Anonymous by Not applicable
  • 5527 Views
  • 3 replies
  • 0 kudos

Can't send text message to 4 digit number

HiI'm getting texts from Vodafone and in order to stop them I need to reply STOP to 9774. Trouble is I can't. My iPhone is splitting the number into area code / number. It's trying to text (977) 4 Any ideas how I can fix this? Cheers

Anonymous by Not applicable
  • 8868 Views
  • 6 replies
  • 0 kudos

iOS 9.3 Update - Very weak / intermittent service in strong areas - Call failure and cannot receive

Hi all, I've tried resetting my iPhone 6s a million different ways including restoring and resetting all sorts of different things, airplane mode, taking SIM card out and putting back in again. Tried calling up O2 - useless. Tried calling Apple - use...

Anonymous by Not applicable
  • 5777 Views
  • 14 replies
  • 0 kudos

Resolved! Using Tugo abroad

Hello everyone, first time poster here, I wonder if you could help me. I'm currently in the USA, and use Tugo to phone the UK, I have wi-fi here, and have data roaming switched off, but received a very large monthly bill. I thought Tugo meant I calle...

Anonymous by Not applicable
  • 5479 Views
  • 17 replies
  • 0 kudos

Resolved! PAC number

Hello How do  get a PAC code for my phone? 

Anonymous by Not applicable
  • 4118 Views
  • 5 replies
  • 0 kudos

Resolved! I can't hear callers.

Can anybody help me please? When l make a call, or answer a call, they can hear me but I can't hear anybody on the other end? What should l do? Do l inform Apple as it's an iPhone 6, or do I tell O2 as my phone provider? Many thanks for any assistanc...

Anonymous by Not applicable
  • 4642 Views
  • 3 replies
  • 0 kudos

Resolved! Unlocking an old iphone

Hi I've filled in the form to get my old iPhone but it keeps being rejected because I've failed the security questions. Can I clarify, when asked to fill in the IMEI do I enter my current one, or do I put in the one I want to unlock?

Anonymous by Not applicable
  • 3295 Views
  • 4 replies
  • 0 kudos