Apple
Get help with your iPhone or iPad from other community members.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9079 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382239 Views
  • 4 replies
  • 0 kudos

Resolved! Unlocking an old iphone

Hi I've filled in the form to get my old iPhone but it keeps being rejected because I've failed the security questions. Can I clarify, when asked to fill in the IMEI do I enter my current one, or do I put in the one I want to unlock?

Anonymous by Not applicable
  • 3254 Views
  • 4 replies
  • 0 kudos

Apple Special Event Roundup

So it's been and gone and here is what's new - or what matters. Your choice. Here it goesiOS 9.3 - Available today. Brings Night Shift, secure notes etc.iPhone SE - Same size and design as the iPhone 5s. Also brings rose gold as a colour option. Has ...

Anonymous by Not applicable
  • 5713 Views
  • 25 replies
  • 0 kudos

Resolved! iPhone 6s..can no longer recieve txts from ee and virgin

I have just changed to an iPhone 6s, I have kept my number and have the same airtime contract. Since changing I can no longer recieve sms txts from friends on EE or Virgin. I can recieve calls and they recieve my txts. I have been through o2 help and...

Resolved! Smashed screen

So I cracked my iPhone 6s screen I have o2 insurance and still under Apple warranty. Apple are telling me it's going to cost £106 to get fixed. I know if I go with o2 to get fixed it means I'll be without my phone so can anyone tell me how long it ta...

Anonymous by Not applicable
  • 11728 Views
  • 20 replies
  • 0 kudos

Upgrade - Visual Voicemail Lost & Voicemails deleted by o2

Wish I hadn't upgraded! I upgraded to Samsung S6 yesterday from an Iphone 4s - don't get handset until tomorrow so thought I wouldn't be switched over until then. Big mistake. o2 sent a load of messages saying the switch had happened & visual voicema...

Anonymous by Not applicable
  • 6044 Views
  • 5 replies
  • 0 kudos

Resolved! Can't change home address for 02 contract ipad

I need to change the billing address for my ipad which is on an O2 contract but as they want to send a code to the ipad's 'phone number' it doesn't work as no texts appear via the phone number for the ipad sim. Very annoying. Why do they think the ip...

Anonymous by Not applicable
  • 6359 Views
  • 2 replies
  • 0 kudos

Resolved! 4G Setup after doing sim swap

Going through 4G setup process having done sim swap on 4g enabled phone and getting a set up error 500 message.

Anonymous by Not applicable
  • 33573 Views
  • 6 replies
  • 0 kudos

Secret Emoji Keyboard

Hey folks, Don't know if you know or not, but you can access around 100 emoji's by adding a Japanese keyboard to your phone. Open Settings > General > Keyboard > Add New Keyboard > Japanese >Kana Here is a video is you get stuck: Video

Curr946 by Level 26: Upbeat
  • 3680 Views
  • 0 replies
  • 1 kudos

Resolved! Keep my number from 02 pay and go

I am wanting to keep my number when I get a new phone. I am currently on pay and go with 02 and will be remaining on pay and go 02. I was just wondering if anyone knows once completing a sim swap if any remaining credit will move over once the number...

Rebecca2 by Level 1: Joiner
  • 3734 Views
  • 3 replies
  • 0 kudos

Resolved! International Calling Cards

Has anyone else used international pre-paid calling cards with 'no hidden charges/only cost of calls' and then been charged for every call/text you send? I figure I am owed hundreds of pounds and thinking about pursuing the issue in a small claims co...

Anonymous by Not applicable
  • 4696 Views
  • 6 replies
  • 0 kudos