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New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9618 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383286 Views
  • 4 replies
  • 0 kudos

Resolved! Smashed screen

So I cracked my iPhone 6s screen I have o2 insurance and still under Apple warranty. Apple are telling me it's going to cost £106 to get fixed. I know if I go with o2 to get fixed it means I'll be without my phone so can anyone tell me how long it ta...

Anonymous by Not applicable
  • 11773 Views
  • 20 replies
  • 0 kudos

Upgrade - Visual Voicemail Lost & Voicemails deleted by o2

Wish I hadn't upgraded! I upgraded to Samsung S6 yesterday from an Iphone 4s - don't get handset until tomorrow so thought I wouldn't be switched over until then. Big mistake. o2 sent a load of messages saying the switch had happened & visual voicema...

Anonymous by Not applicable
  • 6077 Views
  • 5 replies
  • 0 kudos

Resolved! Can't change home address for 02 contract ipad

I need to change the billing address for my ipad which is on an O2 contract but as they want to send a code to the ipad's 'phone number' it doesn't work as no texts appear via the phone number for the ipad sim. Very annoying. Why do they think the ip...

Anonymous by Not applicable
  • 6377 Views
  • 2 replies
  • 0 kudos

Resolved! 4G Setup after doing sim swap

Going through 4G setup process having done sim swap on 4g enabled phone and getting a set up error 500 message.

Anonymous by Not applicable
  • 33607 Views
  • 6 replies
  • 0 kudos

Secret Emoji Keyboard

Hey folks, Don't know if you know or not, but you can access around 100 emoji's by adding a Japanese keyboard to your phone. Open Settings > General > Keyboard > Add New Keyboard > Japanese >Kana Here is a video is you get stuck: Video

Curr946 by Level 26: Upbeat
  • 3689 Views
  • 0 replies
  • 1 kudos

Resolved! Keep my number from 02 pay and go

I am wanting to keep my number when I get a new phone. I am currently on pay and go with 02 and will be remaining on pay and go 02. I was just wondering if anyone knows once completing a sim swap if any remaining credit will move over once the number...

Rebecca2 by Level 1: Joiner
  • 3750 Views
  • 3 replies
  • 0 kudos

Resolved! International Calling Cards

Has anyone else used international pre-paid calling cards with 'no hidden charges/only cost of calls' and then been charged for every call/text you send? I figure I am owed hundreds of pounds and thinking about pursuing the issue in a small claims co...

Anonymous by Not applicable
  • 4724 Views
  • 6 replies
  • 0 kudos

Resolved! Blocking unwanted calls on iPhone

hi guys is there anyway to block calls on an iPhone especially 0843 or 0800 numbers greatly appreciated again .

nevzy31 by Level 4: Observant
  • 6151 Views
  • 2 replies
  • 0 kudos

Resolved! Suddenly Lost 4G When Upgrading Simplicity Contract

I had a simplicity contract and I ran out of data so I decided to upgrade 1 level and get more data per month. I was receiving 4g before but now it has suddenly stopped and I can only get 3G. Checked the data setting on my IPhone and it is set to 4G ...

Anonymous by Not applicable
  • 7937 Views
  • 16 replies
  • 0 kudos

Iphone 6 16 GB Space Grey Review

IN THE BOX Iphone 6 Space GreyEarPodsUSB Lightning CableUSB Power Adaptor Frequencies supported GSM & LTECapabilities included are WIFI, Bluetooth, NFC & GPS Running on the device from start up was IOS 9.2 THE IPHONE 6 On the outside of the phone it ...

Anonymous by Not applicable
  • 7955 Views
  • 21 replies
  • 5 kudos