Email account problems

[Anonymous]

In the last 2 days, I haven't been able to access my o2 email account from my iPhone. It's been working fine until then but now I'm getting "Cannot get mail - your username or password is incorrect". Only thing is, I haven't changed any settings!

Only two things I can think of.

1. I changed to a new phone 3 weeks ago. I set up my o2 email account on it and it was working until 4th May.

2. For the last few weeks, even on my laptop, I've been getting occasional error messages when sending o2 email: "Too much traffic from this sender".

Can anyone shed any light? I have a gmail account I can use but this is driving me mad as most people communicate with me through my o2 account and their email service seems to be getting progressively worse.

[MI5]

O2 email is ending in June.
It has been gradually closing down for the past 3 years.
You need to migrate everything to a new service asap.
Someone else reported the same issue yesterday and we have asked admin to check if it's just a glitch ( @Toby ) but you need to move away asap.

[MI5]

http://community.o2.co.uk/t5/Welcome-News/O2-Webmail-is-closing-More-info-inside/m-p/955180#U955180

[Cleoriff]

Although the shutdown isn't till June 7th ...we have been warning people who come here, to move accounts as soon as possible. It seems as if they are beginning to shut down the servers gradually as we feared..(unless it's confirmed this is a 'glitch') @Anonymous did you get an email from o2 warning you of the shutdown?  We were told all users would be informed.

[Bambino]

I doubt this is a glitch, and I have a feeling we'll be seeing posts like this with more regularity from now until the final shutdown date. Three year's warning is more than ample time. Sadly, some people just don't pay attention.

[PhoneChanger]

I think it is reasonable to say if the shutdown is in under 4 weeks (which takes us into June) then there is every chance that they have started decommissioning the servers now. Anyone who is still using the service does so at their own risk now really. 3 years is ample notice to find a new supplier.

I fear we will see many more posts on this as we get closer to complete shutdown

[Anonymous]

Yes, the same is happening with me too.

I have two o2 email addresses. The prmary one that I use to log into the o2 website still works fine, I've just tested it,but I have changed my log in to the o2 site over to my new BT email now.

The second one which I set up as a more regular account is the one that has stopped working. I have been in the process of changing all of my usernames etc over and notifying everyone as I did recieve the email to tell me it would happen.

It is just a tad frustrating that its suddenly switched off four weeks before the date, although I know that I should probably have acted sooner. I'm now on the case.....

[MI5]

Admin are looking into this for us and we will be told when any updates are available.

[Anonymous]

So, I've also just discovered that I have lost all of my contacts in my outlook address book aaaargh!!!!!

[Bambino]

@Anonymous Sorry to hear that, but you really should have done something sooner. Do you have a Gmail account? If so, your contacts should be backed up there.