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Level 2: Apprentice
Posts: 32
Registered: ‎17-09-2014
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Work Anywhere web pages don't work.

Just received 10.5 iPad Pro, and tried to get the Office 365 Personal package.

 

Entering the details on o2.co.uk/workanywhere just keeps giving an invalid code message - even though the only 2 required bits of information on the first page are an email address and a captcha.

 

Dunno if someone can raise the issue?

 

Cheers :-)

 

Posts: 88,223
Topics: 532
Solutions: 11,383
Registered: ‎04-04-2012

Re: Work Anywhere web pages don't work.

I'll tag @Martin-O2 as we are all just customers like yourself.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Community Manager
Posts: 5,943
Registered: ‎18-02-2016

Re: Work Anywhere web pages don't work.

Thanks @MI5 @psykix I'll raise this with the rest of the team for you. I'll let you know once I get a response or if I need more info from you. 

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Level 2: Apprentice
Posts: 32
Registered: ‎17-09-2014

Re: Work Anywhere web pages don't work.

Thanks!

 

Community Manager
Posts: 5,943
Registered: ‎18-02-2016

Re: Work Anywhere web pages don't work.


@psykix wrote:

Thanks!

 


No worries Smiley Wink

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Level 21: Regular
Posts: 681
Registered: ‎04-04-2012

Re: Work Anywhere web pages don't work.

[ Edited ]

It does say to wait 48hrs from delivery before trying to use your email address, hence you had it delivered today and it doesnt work..

I would try again on Thursday.

 

 

  • 1.2 O2 Refresh eligibility criteria will apply which includes, but is not limited to, being a UK resident and being over 18.
  • 1.3 Customers must wait 48 hours before registering their email address on www.workanywhere.o2.co.uk
  • 1.4 Customer will then receive an email with a username and password 15 days after registration to activate their Microsoft Subscription.
--


Samsung Note 10+ 5G|,, OnePlus 7 Pro (work phone), , Note 8, Nokia 8110 (New), iPad Pro


Im just an IT Geek, into all things Messaging and Collaboration, and Mobile and Hardware :-)

My desk is a cross between Microsoft and PC World

I DONT WORK FOR O2 but am a G33K
Community Manager
Posts: 5,943
Registered: ‎18-02-2016

Re: Work Anywhere web pages don't work.

That's a good point @madasaf1sh Smiley Happy I'll still look into this my end in case of any issues with the page but it's definitely worth re-trying periodically. 

Access for You: Registration - Find out how to register for our Access for You service.
iPhone 11 megathread! - Find out the latest info on the i Phone 11!
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Level 2: Apprentice
Posts: 32
Registered: ‎17-09-2014

Re: Work Anywhere web pages don't work.

I didn't see anything about the 48 hour period - now I've looked on the bottom of the leaflet and can see it's there!

 

Anyway, tried again today, and still gives the same error.

 

Posts: 88,223
Topics: 532
Solutions: 11,383
Registered: ‎04-04-2012

Re: Work Anywhere web pages don't work.

I'd give customer services a call now http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Community Manager
Posts: 5,943
Registered: ‎18-02-2016

Re: Work Anywhere web pages don't work.

Hi @psykix I've checked with the rest of the O2 team and there are currently no issues with the Work Anywhere website so it seems this issue is unique to you. I'd echo @MI5's suggestion and advise you give customer services a call so they can take a look and see what's going wrong. 

Access for You: Registration - Find out how to register for our Access for You service.
iPhone 11 megathread! - Find out the latest info on the i Phone 11!
Priority gig tickets calendar - Check out the latest tickets available on Priority!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? Smiley Happy
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