Re: WiFi calling only works with O2 phones?

stolzy · ‎05-08-2019

I can't get wifi calling working. i've been told twice by O2 technicians that it will only work with an O2-supplied iPhone.

This seems to suggest otherwise and a call to Apple informs me that it should work.

Aside the obvious lies from O2, what gives?

PhoneChanger · ‎05-08-2019

Wifi and 4G calling work with Apple devices without any firmware (as there isn't branded carrier options for Apple devices).

Have you followed the instructions here https://www.o2.co.uk/help/network-coverage-and-international/wifi-and-4g-calling to confirm you have it enabled on your account?

Once enabled it should be a selectable option in the settings menu

MI5 · ‎05-08-2019

@stolzy

Have you confirmed with customer service that you have the idata bolt on enabled too?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎04-09-2019

Hi @stolzy, I hope you're week started well! It's been a while since you last posted and I wanted to check if you had managed to setup WiFi Calling fine now? If you need mor help, please do give us a shout

→ Access for You: Registration - Find out how to register for our Access for You service.
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