Why doesn't Wifi calling include SMS and MMS messages?

[Loony22]

exactly that, wifi is great but i have such low signal indoors that sometimes cant even send a text message.

[Anonymous]

Ok well you can’t say you weren’t warned! I have just switched to EE! Have put the phone in flight mode with WiFi on, i’ve just sent a dozen sms messages all through my WiFi with EE, literally no difference than if I had excellent coverage (I have very good coverage now with EE as it turns out as well!).

I have taken screenshots of the before and after I received from O2-EE and as promised I will be broadcasting across social media how much better the service I am receiving with EE is. O2 your complete lack of customer empathy has ensured I will never use your services again!

[Cleoriff]

A win win situation then @Anonymous. Good for you..:smileywink:

[Loony22]

O2 get your skates on, I am getting more and more frustrated and EE seems to be the only answer.

[jonsie]

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@Loony22 wrote:
O2 get your skates on, I am getting more and more frustrated and EE seems to be the only answer.

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No arguments here.... 

[Anonymous]

When I had the TU go app I could send texts!

Why O Why can't I do the with Wifi 

Why O Why would O2 not transfer everything over 😡😡😡😡😡😡

[jonsie]

That's customer care for you.... 

[Jag423]

Just re-signed up to O2 with Samsung S8 24 months, to discover wi-fi calling doesn't support SMS.

I wouldn't have re-signed if I had known this.

I now can't set up my mobile banking apps because I need SMS.

This thread was started ages ago, and it says "SOLVED", pray tell how is this solved?

I truly wish I could cancel and go to EE.

[MI5]

If you are within 14 days you can cancel.

[Cleoriff]

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wrote:

Just re-signed up to O2 with Samsung S8 24 months, to discover wi-fi calling doesn't support SMS.

I wouldn't have re-signed if I had known this.

I now can't set up my mobile banking apps because I need SMS.

This thread was started ages ago, and it says "SOLVED", pray tell how is this solved?

I truly wish I could cancel and go to EE.

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@Jag423The thread was started in June and marked solved in July. https://community.o2.co.uk/t5/Apple/Why-doesn-t-Wifi-calling-include-SMS-and-MMS-messages/m-p/105928...

The solution is still relevant today as O2 still hasn't developed WiFi calling to include SMS...

[Jag423]

So have I got this right: O2's solution is to say Wi Fi calling doesn't support SMS?