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Level 1: Joiner
Posts: 2
Registered: ‎09-08-2018
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What is a SIM NETWORK UNLOCK CODE?

Please help, I'm in the process of unlocking my phone but need the SIM NETWORK UNLOCK code. How do I get this and why was this not provided by O2 in the response to my unlatching request? Please help!
Posts: 88,096
Topics: 532
Solutions: 11,335
Registered: ‎04-04-2012

Re: What is a SIM NETWORK UNLOCK CODE?

[ Edited ]

Hi @SIMNETWORKPIN

How to here https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...
I guess they gave you the wrong code or a PUK or PAC so don't enter it wrong too many times or else the phone will be locked forever.

PS. Is this really an iPhone question?

iPhones require a different process (no PIN required to unlatch) and usually give different error messages?

Are you sure it's not a sim PIN?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 1: Joiner
Posts: 2
Registered: ‎09-08-2018

Re: What is a SIM NETWORK UNLOCK CODE?

Sorry, the link is what I followed. I've already submitted a subsequent request. Thanks for the help but I'm still stuck.
Posts: 88,096
Topics: 532
Solutions: 11,335
Registered: ‎04-04-2012

Re: What is a SIM NETWORK UNLOCK CODE?

See my edit please for more questions.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Community Manager
Posts: 5,288
Registered: ‎18-04-2018

Re: What is a SIM NETWORK UNLOCK CODE?

Hi @SIMNETWORKPIN, and Welcome

 

I just wanted to check if everything went well with this in the end? Please let us know if you need any further help slight smile

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