Apple
Get help with your iPhone or iPad from other community members.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9068 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382213 Views
  • 4 replies
  • 0 kudos

Resolved! Unlocking iPhone X

Hi. I am a bit confused how to go about with my new phone i received today. I got it by winning a raffle at work since we had a "farewell" party. And the phones that where up for grabs have been donated by O2. So today i found that it's locked to O2 ...

AndrisAlex by Level 1: Joiner
  • 11511 Views
  • 21 replies
  • 0 kudos

Resolved! Accessing Email on Iphone whilst in USA

Hello, My boss is travelling to the USA next week and has asked me to find out what he needs to do on his Iphone to be able to access his emails whilst over there.He recently travelled in Europe and his emails would not work.Could anybody please tell...

adzd75 by Level 1: Joiner
  • 2427 Views
  • 4 replies
  • 0 kudos

Resolved! What to do with barred iPhone 6

Hey all Last year I lost my phone, called and had it barred and made a claim for a new one on O2 Insure. A few weeks after I got the replacement, I heard from MET Police saying the old phone had been handed in, and they posted it back to me. So I now...

BennyC by Level 1: Joiner
  • 3072 Views
  • 4 replies
  • 0 kudos

Setting restricted usuage

Is there any way to temporarily restrict the hours an iPhone 7 is used? Ideally I want to block usuage on my sons phone from 11pm to 7am every night for the next few weeks. Is this at all possible?

Emmmmm by Level 1: Joiner
  • 5300 Views
  • 16 replies
  • 0 kudos

Resolved! Phantom voicemail alert

Almost every time I power on my iPhone X I get a notification from the Phone app saying that there's a new voicemail. There's no badge on the Phone icon, just the alert which comes up as soon as I enter the SIM PIN. If I tap on the alert it takes me ...

Umiamz by Level 2: Apprentice
  • 33660 Views
  • 11 replies
  • 1 kudos

Resolved! Call Duration Query

Hi all, wondering if anyone here can help with this..... I received 2 x calls (not missed, but definitely not answered) on my iPhone 6s early yesterday morning. I called o2, who said they can’t see any activity, either incoming or outgoing, on my cal...

Dan1e by Level 1: Joiner
  • 2655 Views
  • 3 replies
  • 0 kudos

Resolved! Faulty screen (?) on iPhone 6S

Currently experiencing a major problem with my iPhone 6S which, I learned two days ago, is out of warranty (might be nice if O2 told you when you took out a 24 month contract that the device might only last for 12 and then you'd be up the proverbial ...

emmamac89 by Level 1: Joiner
  • 4776 Views
  • 10 replies
  • 0 kudos

Resolved! Data usage query

Hi, I find I suddenly have a problem with data usage on my Iphone SE & was hoping someone could help me shed some light on it. I have a small data allowance of 500mg as my phone is mostly connected to wifi & I've found this to be more than adequate f...

nansou by Level 2: Apprentice
  • 4307 Views
  • 8 replies
  • 0 kudos

Resolved! why o2 locked my sim free phone?

I've bought more than two years ago an iphone SIM FREE and used in the beginning with a vectone sim and after with an o2 sim. Now I want to use a different provider and I've fund my iphone has been locked by o2. This phone was bought from carphone wa...

azlc by Level 1: Joiner
  • 5270 Views
  • 8 replies
  • 0 kudos