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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9820 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 384339 Views
  • 4 replies
  • 0 kudos

Resolved! Unlock a New Phone

Hello allSorry, bit wordy but its an odd situationI have recently bought a brand new iPhone from a private seller who was told by O2 they'd unlocked it. Long story short, the seller couldnt get on with it & wanted Android so the phone contract has be...

NAB1 by Level 1: Joiner
  • 6018 Views
  • 27 replies
  • 0 kudos

Resolved! Priority

Can you log into your O2 Priority on two different devices to try and ensure you get tickets?

AvaB by Level 1: Joiner
  • 9156 Views
  • 12 replies
  • 0 kudos

Resolved! sim card

when i get a refurbished phone am i meant to put the sim card it comes with in my phone? since i already got given a free sim card for the phone i’m using now

Resolved! delivery times

does anyone know what time O2 will deliver my order? i’m hoping it’ll be in the morning as was planning to go out that day but will stay in if needs be

Text Messages

Can anyone explain why my son has started receiving my text messages hours later instead of instantly ? We are both O2 customers and both have iPhones. Frontman

Frontman by Level 1: Joiner
  • 3474 Views
  • 8 replies
  • 0 kudos

Resolved! How do I cancel my iPad sim?

I'm trying to cancel my iPad sim, the o2 store said to do it via the settings part on the iPad, but I can't see any options in any sections. I'm sure under the 'carrier' section there should be an Account option but I don't have one?

Jo__ by Level 1: Joiner
  • 4765 Views
  • 6 replies
  • 0 kudos

Unlocking my phone from New Zealand

Im trying to unlock my phone but its prooving dificult, I put £15 credit on the phone as adviced in the phone unlocking guide but the money got used on data roaming which i had no idea was on. I just want to unlock the phone and use it here. Help?

Resolved! refurbished phone

if i order a refurbished iphone how does it come delivered? does it come in an apple box?

Intermittent Tethering.

Hi guy's, I seem to be having a bit of bother with tethering my iphone 7 with my PC. I can setup the hotspot fine, and when i connect to the phone it comes up connected but no internet, After i make a phone there's a blue bar and it seems to connect ...

vedekj by Level 1: Joiner
  • 1808 Views
  • 4 replies
  • 0 kudos

Water damage

Hi my daughter dropped her phone in water.screen not cracked .will turn on but screen is black makes a noise. How much roughly eould it cost to be repaired i understand its not a quote. But need a best price/worst case please as she has to save up an...

Kealeyb by Level 1: Joiner
  • 4778 Views
  • 12 replies
  • 0 kudos