Get Help with Apple Devices

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Resolved! Hotspot

I can’t turn on mobile hotspot as the phone says I have to go to site which is www.o2.co.uk/helpmodem but it is not working I have iPhone X monthly payment (contract)can anyone help thx.

Resolved! Where’s my phone

My knew phone was meant to arrive Friday it didn’t I contacted o2 this morning they said be here today ??? It’s not and phoned o2 and they can’t find out till tomorrow how can it take 5 days when it was next day delivery!!! It’s my work phone I’m los...

Resolved! No personal Hotspot

Hi all any help or advice would be grateful. I recently came out of my contract with o2 after 2 years.I paid my phone off and was paying £32 a month for my sim with 20g of data, I went into a o2 shop last wk to upgrade to a sim only deal 25g for £25 ...

Resolved! Cancelling Spotify

I signed up to Spotify and charges are coming through my mobile bill. Do not want this service anymore - how do I cancel? I searched entire website and cannot find where I can cancel. Thank you!

No Visual Voicemail

I have a new 02 sim (pay monthly) which i bought two days ago and just ported my old number to. The VV doesnt work at all. Its just the 'normal' voicemail that the other networks have. i.e. when i dial the number 901 I get the messages played to back...

Resolved! Unlocking IPhone

Have asked O2 to unlock iPhone. They now say put in another network sim and connect to iTunes to complete. Do I have to do this to complete the unlocking process? I want to sell the phone not use it myself

Resolved! Not receiving texts

Hi, so for a while now I'm only receiving some of the texts that I'm sent. Today for example both my brother and my partner (they are on different networks Ee and Vodafone) have sent messages I have not received. I did receive some, but not all. Unde...

iphone X weak signal

Anybody else suffering with their new iphone X ? Weak signal , and problems with your LTE ?I've been on the APPLE COMMUNITY and there are dozens of people suffering the same . This I believe is a major issue with the phone , being the hardware !! I'm...

Resolved! How to cancel airtime

I have paid my monthly contract and now want to end the airtime fee as I only ever use it WiFi now

Resolved! wifi calling

as an oap Im not great with mobile phones, how do I turn in wifi calling on an iphone please

O2

Forum Posts