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Visual Voice Mail after iOS 11 not working

Anonymous
Not applicable
I have tried everything mentioned, hard reboot, turn of Wifi, and loads of other suggestions but to no avail. Any ideas?
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Anonymous
Not applicable
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Cleoriff
Level 94: Supreme
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Registered:

Hi @Anonymous It was the same issue on this thread and problem solved

https://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Anybody-else-seeing-vvm-issues-iOS-11/m-p/1074939/highlight/true#M156916

Also scroll down on this article. Plenty of tips given there https://www.imobie.com/support/how-to-fix-voicemail-after-updating-ios-10.htm

Veritas Numquam Perit

Girl in a jacket
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MercedesS
Former Staff
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Registered:

Hello @Anonymous,

As @Anonymous and @Cleoriff said, we have seen some users with the same problem and they could fix it following @Chris_K suggestion here:


@Chris_K wrote:

Hey all,

Thanks for raising this to us last night and this morning. We're currently investigating the cause of this, but in the meantime what we have seen to work is sending a message saying "STATE" to 9011. This will reset the mailbox, but won't delete any of your messages.


If that doesn't work for you, please let us know. Wave

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