Visual Voice Mail after iOS 11 not working

[Anonymous]

I have tried everything mentioned, hard reboot, turn of Wifi, and loads of other suggestions but to no avail. Any ideas?

[Anonymous]

Hi @Anonymous there seems to be s solution in this thread 

https://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Anybody-else-seeing-vvm-issues-iOS-11/m-p/1074302#M156806

[Cleoriff]

Hi @Anonymous It was the same issue on this thread and problem solved

https://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Anybody-else-seeing-vvm-issues-iOS-11/m-p/1074939/highlight/true#M156916

Also scroll down on this article. Plenty of tips given there https://www.imobie.com/support/how-to-fix-voicemail-after-updating-ios-10.htm

[MercedesS]

Hello @Anonymous,

As @Anonymous and @Cleoriff said, we have seen some users with the same problem and they could fix it following @Chris_K suggestion here:

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@Chris_K wrote:

Hey all,

Thanks for raising this to us last night and this morning. We're currently investigating the cause of this, but in the meantime what we have seen to work is sending a message saying "STATE" to 9011. This will reset the mailbox, but won't delete any of your messages.

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If that doesn't work for you, please let us know.