Apple
Get help with your iPhone or iPad from other community members.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9097 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382294 Views
  • 4 replies
  • 0 kudos

Resolved! Unlock my iPhone

I have requested for my phone to be unlocked through customer service but it has now been over 72 hours and I have still not had an email confirmation that my phone has been unlocked. I can't ring them again as my phone does not have a working sim. I...

Anonymous by Not applicable
  • 11186 Views
  • 7 replies
  • 0 kudos

Resolved! Charges whilst in Canada

I’ve just received a phone bill after returning from vacation in Canada. I had signed up for O2 travel (thankfully) but didn’t think I’d made use of it since I had data roaming switched off and only connected to the the internet via Wi-fi. However, o...

Anonymous by Not applicable
  • 3253 Views
  • 6 replies
  • 0 kudos

Resolved! puk code for old phone

In early August I asked for advice for getting the PUK code for my iphone 6+ as I wanted to pass the set over to a relative. I then was away i hioliday and forgot about the passcode etc., until reminded this week. I have since then got my PUK code bu...

Anonymous by Not applicable
  • 3420 Views
  • 3 replies
  • 0 kudos

Resolved! Delievery

I ordered the IPhone 8 on Sunday for next working day delivery, it still hasn’t come today (03.10.17) so when should I be expecting it? The last email I had was confirming my order

Anonymous by Not applicable
  • 2482 Views
  • 2 replies
  • 0 kudos

Resolved! Visual voicemail has disappeared

Visual voicemail has disappeared on my iphone 5S. It happened around time I changed contract to increase data so not sure if this is the cause. I have tried hard phone reset but hasn't made any difference so any help would be appreciated.

Anonymous by Not applicable
  • 6528 Views
  • 4 replies
  • 0 kudos

Resolved! transfer of all data from old phone to new

Am almost ready to upgrade my iPhone. What do I need to do with old phone before buying, to prevent any data loss? Currently run iCloud storage, but what about all the Apps, etc?

Anonymous by Not applicable
  • 5466 Views
  • 3 replies
  • 0 kudos

Resolved! Long delays on Apple iPhone 6

Why are o2 experiencing such like no delays on iPhone 6. I upgraded 2 weeks ago still no phone, online chat have said they do not know when they will get stock. Is this a problem with other providers or just o2

Anonymous by Not applicable
  • 4001 Views
  • 8 replies
  • 0 kudos

Resolved! Unlock code

I have given my old phone to a friend and I need the unlock code for that phone, but not mine, both are the same model - 5s. What's the best way to do this?

Anonymous by Not applicable
  • 2832 Views
  • 6 replies
  • 0 kudos