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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9093 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382276 Views
  • 4 replies
  • 0 kudos

Barring caller id not working iphone ios11

I think since the recent ios11 upgrade my iphone SE (which is set to bar caller id) doesn't always caller id bar. I spoke to O2 who suggested dialling 141 first! That is a real pain. Does anybody else have this issue? I've tried turning the "show my ...

Anonymous by Not applicable
  • 3661 Views
  • 2 replies
  • 0 kudos

Resolved! I've paid my bill but can't make calls

Hi my phone has a bar on although I paid the bill on Saturday? Has worked fine until an hour ago? Wont let me ring 202 number? Please advise

Anonymous by Not applicable
  • 10359 Views
  • 9 replies
  • 0 kudos

In Spain and 3G Internet will not work

I am currently away in Spain (Seville) for work, usually i keep data roaming switched off and just use wifi, but today I need to send some files with my phone. I have O2 Travel, and I have switched data roaming on. I currently have 3 bars of signal (...

Anonymous by Not applicable
  • 22179 Views
  • 13 replies
  • 0 kudos

Resolved! Number swap

I rang o2 on Saturday and they said they would deactivate my old sim and transfer my number onto my new one within 24 hours however I am still waiting for this to happen

Anonymous by Not applicable
  • 6411 Views
  • 7 replies
  • 0 kudos

using wifi in london tube

Hello everyone,when I want to register for virgin wifi in the tube, i got message: error, it seems that this device is registered on another number. If i check my devices in o2wifi webpage I can't login into my devices:I see only this message. Any he...

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Anonymous by Not applicable
  • 3578 Views
  • 2 replies
  • 0 kudos

Resolved! switching from pay as you go to monthly

got my wifes old iphone 5 and swtiched sims, but I'mon pay as you go so can't get apps like Tu Go (can't get mobile signal in house). I want to change to monthly (cheapest) but 02's web page keeps offering me a new phone or a new sim - I want to keep...

Tommy3 by Level 1: Joiner
  • 5235 Views
  • 5 replies
  • 0 kudos

iPhone charging

My phone won't charge when plugged in unless I fiddle with it for ages...and ages! What is the best way to fix it. The same happened with my last iPhone. I have ages left on my contract.

Anonymous by Not applicable
  • 3276 Views
  • 3 replies
  • 0 kudos

Resolved! Anybody else seeing vvm issues iOS 11

Vvm was working iOS 11 beta carrier file 29.0just had carrier file 29.1 ota and now got vvm issues tried all the usual fixes has o2 messed up 29.1 ?

adamtemp64 by Level 66: Unequalled
  • 17388 Views
  • 25 replies
  • 1 kudos

Resolved! Unlock my iPhone

I have requested for my phone to be unlocked through customer service but it has now been over 72 hours and I have still not had an email confirmation that my phone has been unlocked. I can't ring them again as my phone does not have a working sim. I...

Anonymous by Not applicable
  • 11181 Views
  • 7 replies
  • 0 kudos