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Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 410834 Views
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Resolved! iPhone 7 plus volume button stuck

I've had my iPhone 7 plus for a couple of months and the volume down button is now completely unresponsive. It's not 'clicking' and is flush with the case, like it's stuck in. I've read that this has happened to quite a few iPhones lately. Is this co...

Anonymous by Not applicable
  • 3367 Views
  • 3 replies
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Resolved! Changing sim on unlocked phone

Hi, I'm switching to a different carrier so put the new sim into my iPhone. Unfortunately it won't activate as it says my phone is locked to another carrier (o2). I don't understand that though as I bought the phone directly from Apple as an 'unlocke...

Anonymous by Not applicable
  • 3764 Views
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Resolved! Calls dropping

Apart from a few numbers I don't talk on the phone for long periods of time. With one particular number - my most called one, also on o2 - I find that calls are dropping multiple times in the 1 hour or so call. Sometimes it's clearly a signal issue a...

Iphone 6 s Light on above battery symbol

There is a light above the battery symbol on permanently. The battery life is awful even when background apps are turned off. Any advice? Thanks

Anonymous by Not applicable
  • 2370 Views
  • 5 replies
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Swapped my wrong sim

Got a new iPad and sim swapped my mobile instead of iPad, now my phone is deactivated so I can’t phone to fix it

Anonymous by Not applicable
  • 2187 Views
  • 3 replies
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Resolved! Request unlock code

Hello I’m after a unlock code to change my phone to three if possible

Anonymous by Not applicable
  • 2757 Views
  • 3 replies
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Locked mobile phone

I am presently in Rwanda and my phone is locked. Switches on but no response to touching the icons or trying to swipe to another page

Anonymous by Not applicable
  • 2506 Views
  • 4 replies
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Resolved! Recycling

I'm recycling my old iPhone 6 back to O2. I have been told to remove pin locks/account locks and back up my content and factory reset the device. I have no idea how to do any of these things and despite searching on the O2 website, I can't find anyth...

U.K. mail Delivery

Hi all, Just moved over to O2 after being messed around by Vodafone. My iPad was due to arrive Friday however it wasn't dispatched until Friday evening. I got a message this morning from uk mail saying they would deliver it on Monday. Checked the tra...

Anonymous by Not applicable
  • 3079 Views
  • 6 replies
  • 0 kudos