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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9091 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382273 Views
  • 4 replies
  • 0 kudos

Apple authentication codes

Utterly infuritating. I just recieved my replacement iphone from O2 which i wanted to restore from a backup... but the thing requires an authentication code which they send VIA TEXT MESSAGE to the same phone im currently locked out of while setting i...

Anonymous by Not applicable
  • 3334 Views
  • 2 replies
  • 0 kudos

Resolved! Traveling to Japan

Hello, O2 freinds. I am travleing to Japan for three weeks and have added an O2 'Rest of the World' bolt-on for £99.00 as a cost effective way of staying connected i.e. calls/text/data during my stay, however, my query is, does anyone know whether my...

GlennB by Level 1: Joiner
  • 4739 Views
  • 2 replies
  • 1 kudos

Resolved! Ordered Phone not turned up

Hi all, First post, a shame it has to be a complaint. I ordered an iPhone 6 on Saturday as current phone is broken. In the delivery options I asked for it to be delivered today (Monday 16th) and before 12:30 yet it hasn't turned up. However, on the o...

Anonymous by Not applicable
  • 4111 Views
  • 4 replies
  • 1 kudos

Resolved! Mobile data whilst abroad

Help , my daughter keeps getting a message saying I'm not subscribed to mobile data , I paid extra for her to have data whilst away ? Why is it not working .

Anonymous by Not applicable
  • 4381 Views
  • 2 replies
  • 0 kudos

Resolved! Voicemail- notifications with an iPhone

Hi, Just found out today with O2 customer services about an issue with the iphone regarding 'visual voicemail' aka notifications of voicemail messages. I was told that unless I have mobile data on and wi fi off that I won't receive notifications. Thi...

Anonymous by Not applicable
  • 11512 Views
  • 9 replies
  • 0 kudos

Resolved! Roaming in South Korea

Does anyone know if I will be able to receive and make voice calls on my iPhone 5C in South Korea? There does not seem to be anything on the O2 site about a roaming agreement with a South Korean Network Operator. Not concerned about data roaming as w...

Anonymous by Not applicable
  • 12932 Views
  • 11 replies
  • 0 kudos

Resolved! Device plan

Don’t know if this is a stupid question but is there any way that I can just pay for the Device part (rather than the airtime) of my plan? The full settlement amount is £792 which would be the £33 for the device plan over 24 months. Thanks

Anonymous by Not applicable
  • 4300 Views
  • 3 replies
  • 0 kudos