Using my phone in Guadeloupe

[Anonymous]

Can anyone help... I am in Guadeloupe and most outgoign calls are failing, whether I prefix with +44 or 00 44. Most texts are also failing...

[madasaf1sh · Accepted solution]

Have you tried turning 4G off and moving back down to 2G/3G as none of the networks support 4G..

[jonsie]

Did you check if roaming is activated before going?

In My O2 do you have the O2 Travel bolt on?

I think you should be OK on monthly contract but there may be no roaming agreement with P&G. Try a different network by selecting manual instead of auto network.

[MI5]

No, nothing listed for PAYG jonsie.

[jonsie]

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@MI5 wrote:
No, nothing listed for PAYG jonsie.

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Yes, which could be the problem . 

[MI5]

For sure.....

[Anonymous]

I hadn't realised the 4G setting impacted on voice-only calls and texts... switching to 2G has solved the issue!

Many thanks!

[madasaf1sh]

my iPhone does the same on most networks whilst roaming, if i leave it on 4G it wont even connect to the network until i drop down to 3G/2G..