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Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
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Resolved! Calling when abroad

If I'm in the USA and have activated the £4.99 roaming charge, do I need to use the US country code if calling a local US phone - landline or mobile? Also, do I need to use the UK country code if calling back home? Thanks!!

Anonymous by Not applicable
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Resolved! Mobile Insurance

Does anyone know of a direct telephone number for 02 insurance to make a claim (damage claim)have been holding for about 45 minutes on 0344 809 0202

Anonymous by Not applicable
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Resolved! Difficult to close an account

Has anyone else found it difficult to close an account. I had a contract that ended in Feb, have moved to another supplier, have been to two shops, one the online chat thing twice and I still paying for this phone which is in the bin and therefore no...

Anonymous by Not applicable
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Resolved! Switch to pay monthly?

How can I switch from pay & go to pay monthly? I have an unlocked iPhone 5C and don't need or want a new phone. I just want a sim only deal. I can't seem to find this option on the O2 website

Anonymous by Not applicable
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Resolved! Cost of Data Use/ Using Google Maps if using Pay As You Go

Am thinking of switching from Monthly Account to Pay As You Go. The only data used is for using Google Maps Are the Charges for Data Use in Pay As You Go more than in Pay Monthly accounts??

Anonymous by Not applicable
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Resolved! Can't Unlock iPhone 5s?

I filled out the form to unlock my iphone 5s and then I got an email stating: Thank you for your unlatching request.I'm sorry, we have not been able to unlatch your device at this time.The reason given is:You have not passed our security checks with ...

Anonymous by Not applicable
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Resolved! Changing from a Samsung to an iPhone

Hi, until today I have been using a Samsung Galaxy s7 but today I received an iPhone 7 that is unlocked. So I put my o2 sim in and all is fine apart from my mobile data not working. All mobile data, apn, username etc are correct so is it a case that ...

Anonymous by Not applicable
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Resolved! voicemail query

Hi all,I'm swapping handsets still with existing O2 sim. I have an iphone 5 swapping to iphone 6... will my 02 stored voicemails travel over to the new phone please? I have been told the icloud has no involvment with 02 voicemail storage.

Anonymous by Not applicable
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Throttling

Hi all,My internet speed is fast but YouTube videos are being throttled on my phone. I can barely even watch a video in 144p at this rate.How do I turn this off?

Anonymous by Not applicable
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