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Resolved! Is this affecting my web top up - keeps declining.

I ordered a new O2 Pay & Go iPhone 6 to replace my O2 Pay & Go iPhone 4. When I received it I requested the phone number of my old phone to be transferred which has all been done. Have since tried a web top up with the same card I always use but it k...

Anonymous by Not applicable
  • 4419 Views
  • 6 replies
  • 1 kudos

Numbers not names

Hi since having my new iphone 6s plus when i receive a text message it simetimes displays the contacts mobile number and not their name even though they are in my contacts list. Any ideas on how to solve this please?

Anonymous by Not applicable
  • 3288 Views
  • 18 replies
  • 0 kudos

Resolved! spam pop ups

HiI've started getting pop ups appearing saying I've won an iphone6 or an ipad. They usually appear if I'm clicking from a Google search or clicking a link in an email on my phone. You can only get rid of them by clicking ok and sometimes they automa...

Anonymous by Not applicable
  • 6887 Views
  • 4 replies
  • 0 kudos

Iphone 6s+ Black screen and red hot home button

Hi All, My first post and it is to pass on some information about the new iphone 6s+. Mine had been charging over night and when I woke up this morning the screen had gone black (the alarm hadn't gone off) and when I pressed the power and home button...

Anonymous by Not applicable
  • 3683 Views
  • 11 replies
  • 0 kudos

Resolved! NHS discount for iPhone 6s plus

ive just been live chatting with o2 live chat and got nowhere. They say there will not be NHS discount on the latest iPhone. Does anybody out there know about this, or have you got the discount

Anonymous by Not applicable
  • 3857 Views
  • 5 replies
  • 0 kudos

upgrade

I am due and upgrade and would like the iphone6sthe tariff quote online is £9.99 up-front cost and £47.50 a month. Virgin media are offering the same phone no upfront cost and £41 a month do you think o2 will match it?

Anonymous by Not applicable
  • 2771 Views
  • 7 replies
  • 0 kudos

Resolved! Can I upgrade my device but keep my current Tariff??

Hi all, does any one know if I can upgrade my device but keep the tariff I am currently on? I am paying £10 pm at the minute but if I upgrade it is going to be £25 which is a lot for a tariff I don't need!!

Anonymous by Not applicable
  • 5150 Views
  • 5 replies
  • 0 kudos