Solved: voicemail query

Anonymous · ‎18-11-2016

Hi all,

I'm swapping handsets still with existing O2 sim. I have an iphone 5 swapping to iphone 6... will my 02 stored voicemails travel over to the new phone please? I have been told the icloud has no involvment with 02 voicemail storage.

adamtemp64 · ‎18-11-2016

After iOS 9 you can save them as voice memos https://support.apple.com/en-gb/HT205012

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

View solution in original post

MI5 · ‎18-11-2016

We think they are stored on phone so prob not transferable (question has been asked before but I can't remember if we had a definite answer).

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎18-11-2016

Now I know nothing about this...however this article reckons the voicemails can be saved and exported using itunes and a PC...etc etc

I will leave the experts to read (and dismiss if needed)

https://www.macroplant.com/iexplorer/tutorials/how-to-access-voicemail-on-iphone

Veritas Numquam Perit

MI5 · ‎18-11-2016

I don't believe they are backed up either by iTunes or iCloud but I'm happy to be proved wrong.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

adamtemp64 · ‎18-11-2016

After iOS 9 you can save them as voice memos https://support.apple.com/en-gb/HT205012

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Cleoriff · ‎18-11-2016

@MI5 wrote:
I don't believe they are backed up either by iTunes or iCloud but I'm happy to be proved wrong.....

Well I am stepping out of any competition....I was just trying to help in my dumbo way...

Veritas Numquam Perit

MI5 · ‎18-11-2016

I'm just recalling other threads where customers have lost saved vm's for various reasons and not been able to restore them from backups.
I don't use o2 vm anyway so I've no personal experience to pass on.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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