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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9100 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382319 Views
  • 4 replies
  • 0 kudos

Resolved! Sim Swap - activation/unblocking required

Good morning, My son had his iphone SE stolen at the weekend and we went into an O2 store to get a sim swap for an old handset which he will now use. Despite swapping to a new sim card his phone is still blocked and he's unable to make calls. Can you...

Anonymous by Not applicable
  • 2437 Views
  • 2 replies
  • 0 kudos

Resolved! Unlock old iPhone 3GS

Hello, any help much appreciated.I have a very old iPhone 3GS which still seems to be locked to my provider, which I think at the time was still O2. I've just started a new job and have been given a new SIM to put into an old phone and use for busine...

Anonymous by Not applicable
  • 3424 Views
  • 2 replies
  • 0 kudos

JB Iphone 7 Plus Deliveries

Ok, so it now appears O2 have finally started moving MB models of all sizes. Question is, are anyone getting anywhere with Jet Black models yet? I know there are stories of QC issues and the likes of, this thread is more about seeing when the JB vari...

Anonymous by Not applicable
  • 14766 Views
  • 101 replies
  • 2 kudos

Resolved! On hold with o2

Been on hold with o2 for over 35minutes so far this morning, do I really want a up grade with such bad customer service

Anonymous by Not applicable
  • 4225 Views
  • 10 replies
  • 0 kudos

Iphone 7 GPS problems

Hi Is anyone else having issues with their gps on the iphone 7 plus? I use it a lot but since getting this iphone it's been impossible to use. It doesn't seem to be able to pin point my location, it has me constantly moving between my home and the ot...

Bonnie007 by Level 3: Thinker
  • 2906 Views
  • 5 replies
  • 0 kudos

Resolved! Block premium numbers

How can u stop my daughter using premium rate voting numbers  

Anonymous by Not applicable
  • 2777 Views
  • 3 replies
  • 0 kudos

Resolved! unlock a phone from a other netwotk

I have a phone from ee network and would like to use it on o2 with my sim how can I get the code for o2 to unlock it

Anonymous by Not applicable
  • 2174 Views
  • 1 replies
  • 0 kudos

iPhone 7 4g no data

Hi everyone,I know there's was data issues with the software.but then there was an update an it didn't work.this morning I wake up and I can't get any data on 4g have to have the phone in 3G.I wish apple would sort this out.

Resolved! No service

Seems like I am not the only one!! Setting up my sons phone, after having one stolen. Called customer servcies last night to avtivate the new sim to be told "could take up to 24 hours". 24 hours later still no service. Called customer services again ...

Anonymous by Not applicable
  • 2585 Views
  • 5 replies
  • 0 kudos