Solved: This information is not available at the moment. P...

sparkymarcopolo · ‎17-11-2016

On my o2 account under device settings all I see is

This information is not available at the moment. Please try again later.

Any ideas?

Thanks

MI5 · ‎17-11-2016

Probably need to call cs to get your account reset if it's been going on for a while
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎17-11-2016

Probably need to call cs to get your account reset if it's been going on for a while
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

sparkymarcopolo · ‎17-11-2016

Thanks,

Oh well, here we go then, another pointless and timewasting chat with O2 customer services!

MI5 · ‎17-11-2016

Keep trying, you'll get someone useful eventually

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

This information is not available at the moment. Please try again later.

Delivery

Transfer sim to new phone

voicemail notification

Apple Watch with cellular and iPhone upgrades

Data Plan