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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9106 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382336 Views
  • 4 replies
  • 0 kudos

Resolved! unlocking my phone

I have an old account - 2 years deactivated - but I want to unlock my phone from O2. It won't do it through my O2 account. How do I do it?

Anonymous by Not applicable
  • 3602 Views
  • 5 replies
  • 0 kudos

Resolved! phone uograde

Ive just upgraded from an old samsung to an iphone 5, silly non techno me thought i could do it simply all on line... chose a 'like new' product which has come today and is lovely but my sim card for my samsung is far to big to fit it... do I need to...

Anonymous by Not applicable
  • 2195 Views
  • 1 replies
  • 0 kudos

Resolved! Strange call charges

I have just received my latest bill and I am puzzled by the charges for calls. I have been cherged for 2 calls to the same number, each lasting 5 m 2 s, starting on the same day 1 minute apart. This seems an impossibility, even if I recognised the nu...

Anonymous by Not applicable
  • 2516 Views
  • 3 replies
  • 0 kudos

Resolved! Change account details

I want to change name and email address on this account

Anonymous by Not applicable
  • 2519 Views
  • 2 replies
  • 0 kudos

Resolved! Sim swap

I got a new SIM card with my new phone and my old sims broke so I can't do sim swap is the any other way to swap sim without access to my old one.

Lewis12 by Level 1: Joiner
  • 3214 Views
  • 1 replies
  • 0 kudos

Resolved! Selling my old iphone

Hi Ive just had my husbands old iPhone 6 Plus and I want to now sell my iPhone 4S and 5S. What do I have to do about unlocking them. I am on a basic contract with no balances outstanding for either phones and "my 02" is only showing me owning the 6 p...

Anonymous by Not applicable
  • 2578 Views
  • 1 replies
  • 0 kudos

Resolved! How to cancel my account

I've changed phones and no longer have my old number or phone. How do I cancel my account online? Any ideas?

Anonymous by Not applicable
  • 4679 Views
  • 2 replies
  • 0 kudos

Resolved! Unlock my iphone

HiI juste made a request through the web site to unlock my iPhone. I am leaving today to France for 3 months.Does my phone needs to be on the U.K. for the unlocking to take effects?Thanks

Anonymous by Not applicable
  • 2411 Views
  • 2 replies
  • 0 kudos