Get Help with Apple Devices

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Resolved! Unlocking Iphone

O2 have unlocked my iphone for me as I want to give it to my daughter to use - however I have been told that I need to log in to Itunes to confirm unlock using a non o2 sim - my daugter has an O2 pay as you go sim - so I cannot do it - any ideas of h...

Resolved! Using my phone in Guadeloupe

Can anyone help... I am in Guadeloupe and most outgoign calls are failing, whether I prefix with +44 or 00 44. Most texts are also failing...

Resolved! account name & last bill payment

Hi, Can I change my customer name on O2 to CANSU KIRTAY instead of OSMAN CAGDAS YILMAZ?And also, I paid the last bill today but, I haven't seen payment on my screen yet. Can you check it please?ThanksCansu

FaceTime iMessage Error

So I've recently got the iPhone 7 and I'm unable to activate my FaceTime and iMessage.I've been in contact with O2 and Apple and gone through many different troubleshooting steps (turning iMessage on and off, trying the airplane mode technique, compl...

Resolved! transferring ownership and upgrading to business contract

Hi. I currently have a pay monthly contract which is due for upgrade which is actually in my dads name still.I am wanting to now have a business phone contract and have the phone in my name. Should i get my dad to cancel my current contract and open ...

Resolved! Calling when abroad

If I'm in the USA and have activated the £4.99 roaming charge, do I need to use the US country code if calling a local US phone - landline or mobile? Also, do I need to use the UK country code if calling back home? Thanks!!

Resolved! Mobile Insurance

Does anyone know of a direct telephone number for 02 insurance to make a claim (damage claim)have been holding for about 45 minutes on 0344 809 0202

My phone is dead and the O2 site is no help at all

The screnn went blank and won't turn on again. I want to speak to an O2 person but they are never there when you need them, so frustrating

Resolved! Difficult to close an account

Has anyone else found it difficult to close an account. I had a contract that ended in Feb, have moved to another supplier, have been to two shops, one the online chat thing twice and I still paying for this phone which is in the bin and therefore no...

Resolved! Switch to pay monthly?

How can I switch from pay & go to pay monthly? I have an unlocked iPhone 5C and don't need or want a new phone. I just want a sim only deal. I can't seem to find this option on the O2 website

O2

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