Get Help with Apple Devices

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Resolved! iPhone 7 (128gb, black) stock issues??

Hi Just a quick question Does anyone know if o2 are still having delays getting hold of iPhone 7's (128gb black)? as I order one online yesterday for my upgrade (it said the device was in stock) and was due for delivery today but now I received a tex...

Resolved! sim swap

Hi, I have just received a new sim so swapped over and now i get no network service or 4g when I'm out. Does anybody know what my option are, not putting the old sim back in as i stupidly threw it away. Many thanks

Messages

I am in St Kitts West Indies and have signal from FLOW but can't send messages to the UK- any ideas?

Resolved! Where is the on-line unlock your phone functionality hidden on the My O2 site please?

See the heading

Resolved! my sim has stopped working

my sim has stopped working

Resolved! Voicemail not kicking in

Hi,I have had voicemail set up on my account for a number of years. Recently (not sure exactly when) it has stopped working, i.e. when I leave a call unanswered the voicemail does not kick in. I have tried the following but to no avail. Does anyone h...

Resolved! proof of address before pick up phone in the store

to send the id proof and proof of address is to onlinevalidation@o2.com right?I just send it but i want to be sure, then my iphone arrive to the store or what?

Resolved! Data usage

What actions incur "data usage".? I use facebook, safari, e mail, what's app (very rarely).

Resolved! new email address for confirmation details

I would like to change my email address as it is no longer in circulation..

Resolved! New Phone

i have just upgraded my phone to an I Phone5s .i am an existing O2 customerGot my phone and put the new sim in.I am still keeping my number.What do I need to do to switch number to my new phoneI still have service on my old phone

O2

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