Unlock o2 outside UK NIGHTMARE

[BuggedOtwo]

I move in to Germany month ago and trying to unlock my phone since then. At beginning i feelt lucky that 12 months of penalty for buying phone in o2 uk store have passed (that I didn't knew about) and I could finaly unlock my device. After i paid 15£ for unlock I got code that did not work. I email back for help about the issue and instead I got automatic massage with same code 3 times. After that I spoke with guru online and he explained that my device is already unlocked but to finish unlock I need to use UK sim card and than enter the code because it won't work witch sim cards out side UK (Funny thing because my friend have unlock his device a year ago same way I was doing it, he use German o2 sim to unlock UK o2 phone). Now I got problem cuz I don't know anybody with uk sim card. And I need to order it from UK for 10£ plus delivery. And after all this bugs I got no guarantee it will work because now when I log in to my o2 app in unlock menu "your phone is being unlocked enter code" is no longer visible instead it says you need 15£ balance to unlock it... Again!

[MI5]

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@BuggedOtwo wrote:
I have Sony Xperia x compact powered by android, bought it in o2 uk store. I need to wait 12 months before I can unlock my device. I need a code in order to unlock it and I need to pay 15£ for it.

Please don't spam topic with guides from o2 page unless you have constructive solution to this problem. Because I suspect I am not the only one with such problems 🤔 in 2018 is o2 new updates. thank you.

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How are we to know you bought a PAYG Android phone when you posted in the Apple section?

[Cleoriff]

Personally I object to being told 'not to spam the topic with guides'. @BuggedOtwo

In the Unlock Guide, the process of unlocking a PAYG phone is quite clear!

[BuggedOtwo]

Sorry I didn't knew there are apple sections in this forum XD I just continue "unlock out side UK" topic from few years ago that I Google it...

[MI5]

Are you coming back to the UK at anytime?

[BuggedOtwo]

Not realy. Don't have a reason and my phone is not enough

[MI5]

Then all I can suggest is that you visit a local repair shop or market stall if you want your phone unlocking quickly.

[BuggedOtwo]

So there are other ways to do it? (ignored the fact that I have already paid 15£ for unlock)

[MI5 · Accepted solution]

Yes, of course
A local phone repair shop or buy a code off ebay etc.
I'd also ask O2 for my £15 back as they have failed to unlock your phone for you.