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Unlock iphone form?

Anonymous
Not applicable

where do you find the o2 iphone unlock form?

 

i clicked on a link from the help page but doesnt work, takes me to another help page

i just upgraded to iphone 6 (contract) and want to unlock my iphone 5 so i can sell it

any help appreciated

cheers

Tracey

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Anonymous
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It's being looked into by O2 as we speak.
Message 11 of 25
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Bambino
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The problem has been flagged to the Community Coordinator, who has greater access to report problems to the powers that be than we do, as we are all customers here. Hopefully it will get sorted now.

I DO NOT WORK FOR O2



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Toby
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Awesome, thanks for that Bambino
Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
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Message 13 of 25
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Toby
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Hi guys,

FYI, the team is aware and have scheduled a fix for it soon.

Thanks again for flagging.
Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
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• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Message 14 of 25
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Anonymous
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thanks everyone for the help, just tried the link again and working fine now, got the form filled out for my old iphone so hopfully it will be unlocked soon slight_smile 

 

thanks again slight_smile

Message 15 of 25
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Anonymous
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Hi Tracey1972

It's working for me too now.

I hope you get your e mail ASAP. 😄
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jonsie
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Message 17 of 25
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Anonymous
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Sorry if this is in the wrong section but sort of related. I need to get my pay monthly iphone 5 unlocked. 1, am I right in saying it is free via O2, and 2 my new iPhone will be here in 3/4 days, im giving my iPhone 5 to my mum on a different network. If I get it unlocked before getting the new one will it cause issues whilst I still use it ? Thanks in advance
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jonsie
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Yes it's free for contract customers. Link in my signature for the form.

It won't cause any issues as the unlock is actioned against the IMEI number of the phone you are unlocking.

Message 19 of 25
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MI5
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Help thread here - It won't matter if you do it now http://community.o2.co.uk/t5/Other-Products-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-ca...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 20 of 25
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