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Unlock iPhone X timescale
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on 07-09-2018 12:37
Hi all,
So I have an iPhone X that I use on o2 PayM. I want to get it unlocked and give it to my girlfriend as I have bought a 256gb X instead.
I have submitted my unlock request, but have heard there are major problems at the moment. Would I be better off buying an unlock service from eBay etc? We go on holiday next wednesday to america, so need to get this unlocked sooner rather than later, and have read people are waiting weeks from o2 at the moment.
Re: Unlock iPhone X timescale
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07-09-2018 12:40 - edited 07-09-2018 13:06
Re: Unlock iPhone X timescale
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on 07-09-2018 12:42

Thank you!
Re: Unlock iPhone X timescale
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on 07-09-2018 12:50
Re: Unlock iPhone X timescale
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on 07-09-2018 12:56
She's just responded to my PM, I've just provided a few more details, hopefully she can help confirm a few things for me!
Thank you very much, and thank you Emilie for responding as quickly as you did.
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on 07-09-2018 13:00
Delighted @M1th and fingers crossed. xx
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on 07-09-2018 13:01
Hi @M1th, I'll reply to your Private Message now so we can discuss this a bit more and get someone to look into it for you
Thanks @Cleoriff for the mention!!
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Re: Unlock iPhone X timescale
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on 09-09-2018 13:36
Hi,
I wonder if you can help me?
I am in a similar situation as M1th, I phoned up Tuesday to have my phone unlocked after my number ported over to another network that day and I realised I hadn’t had my phone unlocked, they told me 72 hours, I phoned up Friday as it had been 72 hours and no joy, I was told someone would ring me back and they never. I’ve got no use of my phone at all and it’s been five days now. Any ideas on how long it will be?
Re: Unlock iPhone X timescale
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on 09-09-2018 13:39
@Shelby1 wrote:Hi,
I wonder if you can help me?
I am in a similar situation as M1th, I phoned up Tuesday to have my phone unlocked after my number ported over to another network that day and I realised I hadn’t had my phone unlocked, they told me 72 hours, I phoned up Friday as it had been 72 hours and no joy, I was told someone would ring me back and they never. I’ve got no use of my phone at all and it’s been five days now. Any ideas on how long it will be?
Re: Unlock iPhone X timescale
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on 10-09-2018 08:42
Hi @Shelby1, I've just replied to your Private Message now. If you could take a look and come back to me when you get a chance, we'll try and get this sorted for you
Thanks @jonsie for the mention
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?