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Error code 14 and 15 pairing Apple Watch to new phone

Donmcb
Level 1: Joiner
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I am unable to pair my Apple Watch mobile data with new iPhone. Error code was 14 now it is error code 15. Can someone assist? Shop is unable to help and the call centre haven’t got a clue on this either. 
Thanks

 

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MI5
Level 94: Supreme
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@Donmcb 

All we know here Activate Apple Watch Guide 

Escalate via social media teams if required.

Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151656 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@Donmcb 

All we know here Activate Apple Watch Guide 

Escalate via social media teams if required.

Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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