Apple
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Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
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  • 4 replies
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4G keeps dropping out

Why does 4G keep dropping out of my iPhone 7 and how do I rectify it without constantly having to reboot?

Anonymous by Not applicable
  • 8876 Views
  • 6 replies
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Resolved! IPAD PRO ARRIVED SCRATCHED

Soooo, got mine. Just unboxed it. Scratched screen. The box was sealed, the wrap was on, it came like that. I'm not very happy as I would tolerate it for myself but it drops resell value dramatically. Now the issue of course is having to be believed ...

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AJHJ by Level 1: Joiner
  • 8524 Views
  • 21 replies
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Resolved! Unlocking my phone

Hi.How do I unlock my phone to any network?

Zobia by Level 1: Joiner
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Resolved! iPad Apple Pencil offer.

I'm thinking of getting the kids new iPads for Christmas. There is an offer of a free Apple Pencil with 25GB+ tariffs. Is there anything to stop me from taking out the iPads on the 25GB tariff to get the deal and then dropping the tariff after 30 day...

psykix by Level 2: Apprentice
  • 2760 Views
  • 9 replies
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Resolved! SIM

I have an old iphone7 which was monthly contract O2. I want to use a 3 sim card in it. The puk given does not work

mortez23 by Level 1: Joiner
  • 1913 Views
  • 4 replies
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Resolved! Delivery Reports

I have just come from EE where I was getting delivery reports with no problems. I never knew 02 never have done delivery reports unless you add a code at start of message until recently after being with them. Is there a reason to this and are they ev...

Anonymous by Not applicable
  • 11717 Views
  • 7 replies
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Notifications

For anyone that has an iPhone & hasn’t been receiving notifications such as Facebook app or the phone app then it looks like it could possibly have been resolved. My Facebook app updated this morning & the red notifications circle has reappeared on s...

Anonymous by Not applicable
  • 1518 Views
  • 4 replies
  • 1 kudos

Resolved! Track a order

Hi, I placed a order yesterday for a ipad, received a email confirming the order and was told it would be delivered today from 6-10pm however have not heard anything since in regards to my order being dispatched. Can anyone help ?

Hallima by Level 1: Joiner
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Data usage by app

Hi there - does anyone know if there is any way to see data usage by app on the O2 mobile app? I'm sure I stumbled across something last night that showed me how much data had been used by each app, but I can't seem to find it this morning! I'm prett...

James82 by Level 1: Joiner
  • 4011 Views
  • 9 replies
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Resolved! Return & Refund Problems

I come to make a complaint here, I bought Apple Airpods online two weeks ago, but I didn't receive the parcel due to the delivery problem, so the parcel was returned. I tried to contact the customer service twice, and finally, they explained that the...

Vicky by Level 1: Joiner
  • 1347 Views
  • 3 replies
  • 0 kudos