Get Help with Apple Devices

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Resolved! Apple ID

I have just got a new phone, I'm trying to set it up and it's asking for my Apple ID and password...i can't remember my password.... How do I get the password sent to my email account rather them the safe number which I have no idea what it is from 2...

Resolved! Hotspot

Can’t get hotspot to work from iPhone to iPad even after tutorials

Resolved! Connecting a device to my personal hotspot

I can connect my sons media pad to my hotspot any ideas why pls

Resolved! Iphone 6SE Battery dying within a day of full charge

Hi, I have recently upgraded my old iphone with an SE as part of my monthly contract, the problem I am having is as soon as I have fully charged the phone the battery doesn't last the day. I'm not using the phone constantly and I always close any app...

Resolved! I have ordered a item, now its out of stock!

I have ordered the iPhone 8plus 64g in the colour space grey and it says that it is in stock right? So have ordered the phone, get the confirmation email then a few minutes later I get an email saying that the item is not in stock. So I was wondering...

Resolved! Unlocked iPhone SE

Hi,I’ve obtained an iPhone SE which was initially purchased from Carphone Warehouse, their phones lock to the first sim inserted, in this case EE. The latter has been contacted and the phone is in the process of being unlocked so I can put in my O2 s...

People can't hear me but I can hear them

New iphone XR 10 days ago on a new O2 account (new SIM) having left EE. All set up now and sorted - except people keep saying they can't hear me - my voice goes in and out all the time. I've done a recording on the phone in same position - fine. Spea...

Data usage

My data renewed last night at midnight and my phone was switched off all night and when I got up this morning, I had apparently used 6GB of my data already even though my phone had been turned completely off all night and I’ve only just turned it on....

Resolved! Unlocking iPhone 5s using a Giffgaff sim

I've recently puchased a GiffGaff phone and sim, and will be using that from now on. I therefore would like to unlock my Iphone 5s that I've had for years through O2 so I can sell it. I've requested to unlock through O2, and have had the email tellin...

Resolved! Device plan payment very high

I have been billed £300 for my device plan payment. I didn't think it would be so high and i can't afford to pay this amount each month, can it not be reduced?

O2

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