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New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9099 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382311 Views
  • 4 replies
  • 0 kudos

Resolved! Buying an iPhone locked to O2 - not clear on what I need to do.

Hi all, I'm purchasing an iPhone XS which is locked to O2. On various forums and websites I read that all I need to do to unlock the phone and use it on Vodafone (my network) was simply to put my Vodafone sim card in from my old phone, connect it to ...

rapzeh by Level 1: Joiner
  • 6821 Views
  • 11 replies
  • 0 kudos

Resolved! iphone xr

when are these going to be available in store

Webby1 by Level 1: Joiner
  • 1480 Views
  • 5 replies
  • 0 kudos

Resolved! Data roaming turns itself on, incurring unexpected charges

My iphone 6 has turned data roaming on automatically (while abroad). I want to avoid the possibility of more charges by deselecting the option of mobile data in my o2 account (not just relying on deselecting the option on the phone). How can I do thi...

lucifer by Level 1: Joiner
  • 2181 Views
  • 3 replies
  • 0 kudos

Unlocking an O2 phone to use a different SIM card.

Hi, I'm having issues with an unlocked iphone6s "SIM not supported" message IMEI: [removed] Phone is unlocked - want to put an EE sim into this. Was my old work phone. EE tell me the phone is still shoing as lock to O2, despite being given assurances...

Resolved! How to stop numbers from other countries calling you

How can I stop numbers from other countries calling me, I’ve had about 30 in the last day and it’s costing me on my bill, I block them as soon as they do but then another number calls me

Devonmay by Level 1: Joiner
  • 915 Views
  • 2 replies
  • 0 kudos

Resolved! iPad Pro (10.5) disabled embedded SIM card

I have a 6 month old IPAD pro 10.5inch from O2 which has an embedded apple sim card (dont confuse this with the software based e-sim of the latest ipad pro). The embedded apple sim is disabled by O2 how do I get it reactivated? - please note we are N...

Neil by Level 1: Joiner
  • 3290 Views
  • 6 replies
  • 0 kudos

Resolved! SIM card new phone

Ordered new iPhone no SIM card. Does the new phone come with one. Is it delivered separately. If not how do I get one. Thanks

ValerieC by Level 1: Joiner
  • 3624 Views
  • 6 replies
  • 0 kudos

Resolved! Facebook emails

I’ve upgraded and have an iPhone, however since my upgrade I’m not receiving emails from Facebook on any device, does anyone know why?

Clair7 by Level 1: Joiner
  • 1035 Views
  • 3 replies
  • 0 kudos

Resolved! Apple Watch

Hi so with dual sim being avalible in the new iphones would that mean you could have two different networks i.e o2 and Vodafone? Would that then mean you could use the apple watch with the vodafone sim but still have o2 sim going?

Deanos89 by Level 1: Joiner
  • 2706 Views
  • 4 replies
  • 0 kudos