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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9780 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383820 Views
  • 4 replies
  • 0 kudos

Can’t make calls or texts

Can anyone help? iPhone has stopped working on texts and calls. It just says “Searching” where should have the normal network/signal strength. Thanks

Amanda16 by Level 1: Joiner
  • 1063 Views
  • 3 replies
  • 0 kudos

Resolved! Help with unblocking my iPhone to use in another country with another sim

I need help to unblock my iPhone to use in another country with another sim. can you please help me. I’ve got a new phone now, but my iPhone 7 fell and the screen was broken . I have fixed it and now want to use it in South Africa with a different SI...

ElizBeth by Level 1: Joiner
  • 1583 Views
  • 5 replies
  • 0 kudos

Unlock iphone 7

Hi All, I have a new iphone 7 issued to me from apple after they damaged my old phone while trying to repair it. The new phone is locked to O2. How do i get this unlocked. o2 online says use my O2 online but i cant find where i submit a request to un...

buckquat by Level 1: Joiner
  • 2977 Views
  • 14 replies
  • 0 kudos

Settings icon

Why has my settings disappeared from my screen

PRINNI by Level 1: Joiner
  • 2756 Views
  • 9 replies
  • 0 kudos

Broken iphone 7 home button

Hii found my i phone 7 home button had a tiny crack on it right at the edge which rendered the button inoperable and has started to get hot to the touch for no reason. i have sent this off for reapir through o2 and i believe this should be covered by...

Anon03 by Level 1: Joiner
  • 2806 Views
  • 10 replies
  • 0 kudos

Resolved! MY ORDER

Where is my order ?- [Removed] Odered yesterday - not recieved email confirming depatch,

Anonymous by Not applicable
  • 3215 Views
  • 5 replies
  • 0 kudos

Resolved! Mobile data not working

Hi allI recently had my iphone x stolen. When the new SIM arrived from 02 I put it in a borrowed iphone and discovered that the mobile data wasn't working. It would make and receive calls anywhere but no text / email / browsing when out of wifi zone....

Resolved! Cancelling call forwarding

Hi, I've cancelled a call divert that I had on my iPhone but calls are still going through to the other number. Any ideas please?thanks

Suzie_q by Level 1: Joiner
  • 6860 Views
  • 2 replies
  • 0 kudos

Resolved! Buying an iPhone locked to O2 - not clear on what I need to do.

Hi all, I'm purchasing an iPhone XS which is locked to O2. On various forums and websites I read that all I need to do to unlock the phone and use it on Vodafone (my network) was simply to put my Vodafone sim card in from my old phone, connect it to ...

rapzeh by Level 1: Joiner
  • 6893 Views
  • 11 replies
  • 0 kudos

Resolved! iphone xr

when are these going to be available in store

Webby1 by Level 1: Joiner
  • 1532 Views
  • 5 replies
  • 0 kudos