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Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
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  • 4 replies
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iPhone XS max - poor signal

I just changed from an iphone 6+ to an XS max and my 4g signal at home has dropped from a reliable 2/3 bars to at best 1 bar of 4g, sometimes only 1 bar of 3g, sometimes no data at all ("E") My carrier settings are O2 33.0. Is this correct? Thanks

Resolved! Using IPad data in Tenerife ?

i have a pay monthly contract with 20gb of data for my iPad Pro but in three years have never been able to get it to work abroad (tried it in several countries) - Always had decent WiFi so not a worry. However arrived in Tenerife yesterday and apartm...

Philh69 by Level 1: Joiner
  • 1670 Views
  • 4 replies
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Use Iphone 6s with other networks

Hello. I bought an iPhone 6s from eBay but it is locked to an O2 network (giffgaff), now I am using giffgaff and it is working fine. I need it to be unlocked, so I can use my phone abroad and with another sim card. How can do that? I asked the guy fr...

Can’t make calls or texts

Can anyone help? iPhone has stopped working on texts and calls. It just says “Searching” where should have the normal network/signal strength. Thanks

Amanda16 by Level 1: Joiner
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  • 3 replies
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Resolved! Help with unblocking my iPhone to use in another country with another sim

I need help to unblock my iPhone to use in another country with another sim. can you please help me. I’ve got a new phone now, but my iPhone 7 fell and the screen was broken . I have fixed it and now want to use it in South Africa with a different SI...

ElizBeth by Level 1: Joiner
  • 1707 Views
  • 5 replies
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Unlock iphone 7

Hi All, I have a new iphone 7 issued to me from apple after they damaged my old phone while trying to repair it. The new phone is locked to O2. How do i get this unlocked. o2 online says use my O2 online but i cant find where i submit a request to un...

buckquat by Level 1: Joiner
  • 3198 Views
  • 14 replies
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Settings icon

Why has my settings disappeared from my screen

PRINNI by Level 1: Joiner
  • 2905 Views
  • 9 replies
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Broken iphone 7 home button

Hii found my i phone 7 home button had a tiny crack on it right at the edge which rendered the button inoperable and has started to get hot to the touch for no reason. i have sent this off for reapir through o2 and i believe this should be covered by...

Anon03 by Level 1: Joiner
  • 2963 Views
  • 10 replies
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Resolved! MY ORDER

Where is my order ?- [Removed] Odered yesterday - not recieved email confirming depatch,

Anonymous by Not applicable
  • 3270 Views
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Resolved! Mobile data not working

Hi allI recently had my iphone x stolen. When the new SIM arrived from 02 I put it in a borrowed iphone and discovered that the mobile data wasn't working. It would make and receive calls anywhere but no text / email / browsing when out of wifi zone....