Solved: Re: Transferring mobile number from old network

Anonymous · ‎08-11-2012

I have recently moved from Orange to O2 and requested to keep my old number. Whilst the tel number attached to my account is correct the transfer does not appear to have fully worked. Incoming calls are fine but there are issues when I send an SMS that it displays as the temporary number. I have reported twice online through the help facility and filled in the online form twice. I don't want PAC code to expire whilst I am waiting for the issue to be resolved.

MI5 · ‎08-11-2012

Have you changed your number in the phone settings? If people can call you on your correct number the transfer has already taken place so you don't need to worry about your PAC expiring.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎08-11-2012

Have you changed your number in the phone settings? If people can call you on your correct number the transfer has already taken place so you don't need to worry about your PAC expiring.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Transferring mobile number from old network

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