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Anonymous
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Transferred wrong number

Hi I have just received my new iphone 6 I have asked to keep my number. And I have realised they have closed the wrong account. Can I get my number back that I originally wanted to keep?
Posts: 83,196
Topics: 577
Solutions: 4,091
Registered: ‎04-01-2009

Re: Transferred wrong number

You would have to speak to customer service on 202 to see if they can help you. I wouldn't recommend live chat for this.

Anonymous
Posts: 0

Re: Transferred wrong number

Hi Angel_a1uk and Welcome to the forum

I agree phoning Customer Services asap to try and stop the process is the best move.

Landline number is in this link too.

http://www.o2.co.uk/contactus




Let us know how you get on please.
Posts: 114,101
Topics: 569
Solutions: 15,372
Registered: ‎04-04-2012

Re: Transferred wrong number

CS should be able to save it for you - Did you call with any success?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)