Get Help with Apple Devices

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Resolved! Dictation on latest iOS

Since the latest iOS update I am regularly getting a message popping up on my screen asking me if I want to use dictation or something like that. The options are to enable or view more information. Apparently the inforamtion goes to Apple. I don't wa...

3G Button Toggle disappeared with iOS8 update

Hi All, I've been doing research on this issue and have just come away from speaking to Apple - who have definitively told me that this is a carrier issue. Pre-ios update on my iphone 5, I was able to toggle 3G off when I was at work. I did this beca...

Resolved! Myo2 app

having very strange problems with my myo2 app... It tells me I don't have any mobile billing details which is quite worrying and no longer lets me sign in. It was fine last week....

Resolved! Iphone 6 out of stock!!

After being an 02 customer for many years I am disappointed with poor customer service. I ordered an iphone 6 on 21/09/14 and a month down the line I have not received anything. I have already spoken to them on 2 occassions and I should have received...

Resolved! Buy phone from Amazon but still on current O2 package

Hi I want to buy an Apple iphone from Amazon that is locked to O2 - but wondered how do I get my sim card transferred over. Also can a iphone 4 SIM fit in iphone 5 phone?The difference in price between doing it this way against getting a higher tarif...

Resolved! Terrible 3G Speeds

Hi, I was wondering if someone could shed some light on this issue. I get terrible 3G speeds when out and about on my iphone. Im paying for 20gb a month but i can barely use it. Im getting download speeds of 1-2mbps with upload speeds of 2-3mbps. Its...

Wifi issue with iPhone 6?

Has anyone else experienced issues with the wifi on the iPhone 6? I don't know if it is the iPhone 6 or the iOS 8. The wifi randomly goes off and can't find a signal. I put it on airplane mode and off again and still nothing - even when it is next to...

Resolved! Iphone 6 upgrade friends and family discount

Can anybody tell me if I upgrade to iphone 6 online will I still be able to add my friends and family discount or do I have to go into a shop? Thanks

Resolved! Complete and utter incomptetence on the part of O2!!!

So after a discussion with O2 online chat last night i was advised my phone (iphone 6, 64gb space grey)was now in stock and would be dispatched within 7-10 days, great i thought, finally progress after i have waited since the 20th September! I then a...

Resolved! iPhone 6 - unable to send MMS messages

Hi,I've just upgraded to an iPhone 6 with an O2 sim only tariff but cannot send MMS messages. When I log into my account it correctly identifies that I have an iPhone 6 and have tried resetting the MMS settings on my phone per various suggestions fro...

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