Solved: 2 iphones ringing

Anonymous · ‎26-10-2014

right need help, when someone rings me both my phone and my wifes phone rings and vice versa, so one incoming call going to 2 different numbers, this only happens at home not when out or at work, an anyone help

viridis · ‎26-10-2014

From the Apple discussion group
"If both devices are sharing the same Apple ID and are on the same Wi-Fi network, this is what will happen. It is part of continuity. Go into Settings>Facetime>iPhone Cellular calls, and turn that off. This will only occur when both devices are logged into the same Apple ID and Wi-Fi network."
Could you try that.

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jonsie · ‎26-10-2014

Must be sharing Apple id or itunes profile?

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viridis · ‎26-10-2014

Do you have tugo installed on either?

MI5 · ‎26-10-2014

The same Tugo log in on both seems quite likely.....

See what happens when someone texts you when half way through an answer !!

Anyway, I agree with the above

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jonsie · ‎26-10-2014

Something shared for sure.

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Anonymous · ‎26-10-2014

had apple id shared over 3 years and only just started this week, not got tugo or anything like that,

MI5 · ‎26-10-2014

Both on WiFi?
Turn it off one phone and see if it still does it.....?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎26-10-2014

only started on friday no internet call service on either, 2 seperate phone numbers getting calls from one dialler, is o2 trialling internet calling???

jonsie · ‎26-10-2014

Not that we are aware of.

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viridis · ‎26-10-2014

Any active diverts in the past prior to any sim swap or anything?

O2

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