Re: Roaming

Anonymous · ‎28-06-2017

My phone won't work in Ibiza and I need to speak to my elderly mom. What can I do

Anonymous · ‎28-06-2017

@Anonymous Try rebooting the phone & see if it connects to the Spanish network. Try searching manually for a network in your settings

Martin-O2 · ‎28-06-2017

Welcome to the community @Anonymous Please give @Anonymous's suggestion a go and let us know how you get on.

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Cleoriff · ‎28-06-2017

The best network in Spain to work with an O2 mobile is Movistar.

Veritas Numquam Perit

MI5 · ‎28-06-2017

Have you ever previously used your phone abroad?
If not you may need to contact customer service to have international calls enabled
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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