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iPhone 15 pro - no mobile data options

Dew1nter
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Hello,

I noticed that my battery on the new phone was draining very fast! check online & it advised me to switch to 5g Auto. I do not have 'mobile data options' I don't even have any roaming data options. I am being thick are they hidden somewhere else?

 

Message 1 of 6
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MI5
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@Dew1nter 

Settings >Mobile service >Mobile data options

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 6
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Dew1nter
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I don't have Mobile data options. That is the issue🤔

 

Message 3 of 6
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MI5
Level 94: Supreme
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@Dew1nter 

Do you have an active sim installed?

Can't think of any other reason why it wouldn't be there......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Dew1nter
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I think the issue is with the sim. Off to an O2 shop

 

Message 5 of 6
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MI5
Level 94: Supreme
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@Dew1nter 

Take photo ID with you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 6
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