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Posts: 94,166
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Registered: ‎04-04-2012

Re: Porting Number to EE (Pay As You Go)

You, as a customer, cannot contact them directly. All you can do is contact CS and ask them to chase it or get someone to call you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Registered: ‎12-09-2012

Re: Porting Number to EE (Pay As You Go)

[ Edited ]

@MI5 wrote:
You, as a customer, cannot contact them directly. All you can do is contact CS and ask them to chase it or get someone to call you.

......exactly as I thought, but thanks anyway.

Smiley Indifferent

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Former Staff
Posts: 11,573
Registered: ‎13-08-2012

Re: Porting Number to EE (Pay As You Go)

Hi @DinoF,

Please PM me with your details and we can have a chat about sorting this out for you.

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Registered: ‎04-01-2009

Re: Porting Number to EE (Pay As You Go)

Hope you can help @Toby, someone in O2 needs to respond to EE. 

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Posts: 94,166
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Registered: ‎04-04-2012

Re: Porting Number to EE (Pay As You Go)

Assuming EE are telling the truth.......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 75,099
Topics: 558
Solutions: 3,480
Registered: ‎04-01-2009

Re: Porting Number to EE (Pay As You Go)

As we all know how O2 don't give a damn and have a could care less attitude with porting issues, I personally believe EE.

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Registered: ‎12-09-2012

Re: Porting Number to EE (Pay As You Go)


@Toby wrote:

Hi @DinoF,

Please PM me with your details and we can have a chat about sorting this out for you.


...done!

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Posts: 94,166
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Registered: ‎04-04-2012

Re: Porting Number to EE (Pay As You Go)

I've no comment to make as they are all as bad as each other generally speaking.
None of it helps the customer though, I appreciate.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Highlighted
Posts: 603
Topics: 38
Kudos: 62
Solutions: 4
Registered: ‎12-09-2012

Re: Porting Number to EE (Pay As You Go)

[ Edited ]

@jonsie wrote:

 I personally believe EE.


...totally agree @jonsie - my contact at EE has been keeping me updated all  the way so I see no reason for him to lie.

 

EE Porting Team have now fired off THREE emails to O2 about this, without a single response.............

 

Lets see what @Toby can pull out the bag (PM'd!).....!

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Posts: 94,166
Topics: 541
Solutions: 12,005
Registered: ‎04-04-2012

Re: Porting Number to EE (Pay As You Go)

Good luck !
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)