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Re: Porting Number to EE (Pay As You Go)

Unfortunately as you fear, nothing will happen over the weekend.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Re: Porting Number to EE (Pay As You Go)

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Re: Porting Number to EE (Pay As You Go)

[ Edited ]
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Re: Porting Number to EE (Pay As You Go)

@DinoFI can't comment on your porting issue as frankly that's just abysmal. However I will comment on that community thread. There are 16 posts on the thead. Apart from the top one which shows 20th January (and nothing to do with your post) ...where are the dates and times of posts relating to your specific issue?

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Re: Porting Number to EE (Pay As You Go)


@Cleoriff wrote:

@DinoFI can't comment on your porting issue as frankly that's just abysmal. However I will comment on that community thread. There are 16 posts on the thead. Apart from the top one which shows 20th January (and nothing to do with your post) ...where are the dates and times of posts relating to your specific issue?


...not sure what you mean exactly?!

 

If you are referring to the dates of my posts, they are shown above each post - the first post by me, shows "Monday" at the top left (under the word 'Porting'.  There are no actual dates yet as the posts were made last week but I guess, next week - it will show dates.

 

 

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Re: Porting Number to EE (Pay As You Go)

Yes I can see the days...but no dates. So if I was a newbie to that forum I would have no idea how current or relevant the information was? Look at this place. When you post the date and time is shown immediately....

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Re: Porting Number to EE (Pay As You Go)

^^^^^^ there you go 23/01/17 at 12.19...

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Re: Porting Number to EE (Pay As You Go)


@Cleoriff wrote:

Yes I can see the days...but no dates. So if I was a newbie to that forum I would have no idea how current or relevant the information was? Look at this place. When you post the date and time is shown immediately....


...well, thats the stupidy of the EE forums for you. I am guessing the time and date stamp won't show until next week.

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Re: Porting Number to EE (Pay As You Go)


@DinoF wrote:

@Cleoriff wrote:

Yes I can see the days...but no dates. So if I was a newbie to that forum I would have no idea how current or relevant the information was? Look at this place. When you post the date and time is shown immediately....


...well, thats the stupidy of the EE forums for you. I am guessing the time and date stamp won't show until next week.


Poor layout actually. The date and time should be an integral part of every post made...

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Re: Porting Number to EE (Pay As You Go)

[ Edited ]

....ok. I have literally ran out of ideas and so I am now begging, an O2 member on here (I'm only aware of @Toby ) can help me.

 

My latest communication today with my contact at EE, has just resulted in the following response:

 

START QUOTE

 

Hi Dino

 

I have literally just spoke with the porting team and I do wish there was someone above them that could get this resolved unfortunately their isn’t anybody and they are the best people to resolve the problem we have even  a manger would have to speak with them and the problem is getting a response from 02 not us fixing the problem .

 

Where we  stand at the moment  its the  same as I left it Friday that we are still  awaiting a response from 02  the problem is we don’t have any control over how long they are going to take over a reply but the porting have resent an email to their team for me just now hopefully they give us a reply .As a network we have done everything we can possibly do now Dino we are just awaiting the reply from 02 .

END QUOTE

 

 

By my count, that is now the THIRD time, EE'S Porting Team have sent over an email to O2's Porting Team  - WHY ARE THEY NOT RESPONDING????  Jeez.........CrazySmiley MadSmiley Sad

 

Is there NO WAY @Toby can help me here - I feel so stressed out (and my wife too), about this whole situation - I literally feel like its getting us nowhere because O2 won't respond to EE's emails......

 

Surely, somebody on here, must know how I can get in touch with O2's Porting Team................???