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Anonymous
Posts: 0
Accepted Solution

Phone will not accept calls

Can someone help as I cannot get through to O2 as they wont tell me what the security question is - so cannot get past the answer machine - pathetic.

My phone will not take calls - I have 18 missed calls in the last 24 hours - and my phone has not rung. I try ringing myself and it goes straight to voicemail

Anonymous
Posts: 0

Re: Phone will not accept calls

Fixed it my self

Can anyone tell me how your phone automatically goes to DO NOT DISTURB - when you have not touched it !!
Posts: 88,138
Topics: 532
Solutions: 11,377
Registered: ‎04-04-2012

Re: Phone will not accept calls

It can't unless you have set a scheduled time for it to turn on?
Settings >Do not disturb >Scheduled

You can also change your security question in your MyO2 http://www.o2.co.uk/myo2
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
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Community Manager
Posts: 5,715
Registered: ‎23-07-2014

Re: Phone will not accept calls

Welcome to the community @Anonymous! Awesome to hear you got the issue fixed in the end! Smiley Happy

 

Thanks for the additional info MI5. Smiley Happy

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