Phone will not accept calls

[Anonymous]

Can someone help as I cannot get through to O2 as they wont tell me what the security question is - so cannot get past the answer machine - pathetic.

My phone will not take calls - I have 18 missed calls in the last 24 hours - and my phone has not rung. I try ringing myself and it goes straight to voicemail

[Anonymous · Accepted solution]

Fixed it my self

Can anyone tell me how your phone automatically goes to DO NOT DISTURB - when you have not touched it !!

[MI5]

It can't unless you have set a scheduled time for it to turn on?
Settings >Do not disturb >Scheduled

You can also change your security question in your MyO2 http://www.o2.co.uk/myo2

[Marjo]

Welcome to the community @Anonymous! Awesome to hear you got the issue fixed in the end!

Thanks for the additional info MI5.