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Resolved! Using my phone in Guadeloupe

Can anyone help... I am in Guadeloupe and most outgoign calls are failing, whether I prefix with +44 or 00 44. Most texts are also failing...

Anonymous by Not applicable
  • 2215 Views
  • 7 replies
  • 0 kudos

Resolved! account name & last bill payment

Hi, Can I change my customer name on O2 to CANSU KIRTAY instead of OSMAN CAGDAS YILMAZ?And also, I paid the last bill today but, I haven't seen payment on my screen yet. Can you check it please?ThanksCansu

Anonymous by Not applicable
  • 2064 Views
  • 3 replies
  • 0 kudos

FaceTime iMessage Error

So I've recently got the iPhone 7 and I'm unable to activate my FaceTime and iMessage.I've been in contact with O2 and Apple and gone through many different troubleshooting steps (turning iMessage on and off, trying the airplane mode technique, compl...

Anonymous by Not applicable
  • 3920 Views
  • 57 replies
  • 0 kudos

Resolved! transferring ownership and upgrading to business contract

Hi. I currently have a pay monthly contract which is due for upgrade which is actually in my dads name still.I am wanting to now have a business phone contract and have the phone in my name. Should i get my dad to cancel my current contract and open ...

Anonymous by Not applicable
  • 1990 Views
  • 3 replies
  • 0 kudos

Resolved! Calling when abroad

If I'm in the USA and have activated the £4.99 roaming charge, do I need to use the US country code if calling a local US phone - landline or mobile? Also, do I need to use the UK country code if calling back home? Thanks!!

Anonymous by Not applicable
  • 2207 Views
  • 1 replies
  • 0 kudos

Resolved! upgrade or new contract?

hello, i would like to know if i upgrade from a contract phone to a tablet if i lose making calls, getting texts and using the data on my phone or if is best like to do a new contract for the tablet without losing anything???

Anonymous by Not applicable
  • 1712 Views
  • 1 replies
  • 0 kudos

Resolved! Mobile Insurance

Does anyone know of a direct telephone number for 02 insurance to make a claim (damage claim)have been holding for about 45 minutes on 0344 809 0202

Anonymous by Not applicable
  • 2234 Views
  • 4 replies
  • 0 kudos

Resolved! Insurance

How do I make a insurance claim online?

Anonymous by Not applicable
  • 1980 Views
  • 1 replies
  • 0 kudos

Resolved! Difficult to close an account

Has anyone else found it difficult to close an account. I had a contract that ended in Feb, have moved to another supplier, have been to two shops, one the online chat thing twice and I still paying for this phone which is in the bin and therefore no...

Anonymous by Not applicable
  • 2700 Views
  • 2 replies
  • 0 kudos