Solved: buongiorno Charges Scam

Anonymous · ‎19-07-2017

How did I get call charges for Buongiorno when I didnt sign up and how do I stop?

I have looked on sites dated back to 2014 which say to text stop to 60113 - has anyone else experienced this?

MI5 · ‎19-07-2017

See help here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premi...
It's also covered before on the forum if you search for Buongiorno in the search box above.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎19-07-2017

See help here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premi...
It's also covered before on the forum if you search for Buongiorno in the search box above.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎19-07-2017

Hey @Anonymous, welcome to the community! Please do check out the info provided above as it should tell you how to deal with this. Sorry to hear you got unwanted charges on your bill. 😞 Let us know how you get on with this and if you have any additional questions?

Cheers @MI5 for helping!

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